Executive Administrative & Operations Leader

*********@*****.***

954-***-****

Florence, South Carolina

KEVIN

GROVES

PROFESSIONAL EXPERIENCE/EMPLOYMENT

Provided high level administrative and operational support to the COO, ensuring seamless day to day workflow, prioritization, and execution of organizational initiatives. Served as the primary point of contact between the COO and internal departments ensuring timely communication and monthly newsletter development and distribution. Oversaw preparation of executive reports, presentations, and data summaries used for board meetings, leadership reviews, and operational planning. Handled confidential information with discretion while supporting HR related tasks, performance tracking, and sensitive personnel communications on behalf of the COO. Coordinated travel arrangements, itineraries, expense reporting, and logistical planning for domestic engagements.

Streamlined administrative processes, improved workflow efficiency, and implemented organizational systems to enhance executive and productivity. WebsterRogers LLP. - Executive Assistant to COO 2025 - 2026 CORE SKILLS

Project Planning/Management

Time Management/Prioritization

Critical Thinking/Provide Solutions

Attention to Detail

Analytical Skills/Diagnose Problems

Independent/Self-Motivated

Adaptability

Manage/Lead/Teamwork

Intern Development

Lean Six Sigma

LMS Design/Implementation

QA Methodologies

Solution Focused Mindset

// Professional

// Computer

Microsoft Suite

Google Suite

Microsoft Foundation Server

LMS Design/Implementation

Content Creation/Design

System Development

EDUCATION

General Studies/Business – Radford

University, VA

Relevant coursework completed

includes Advanced Written and Oral

Communication, Topics in Critical

Inquiry, Topics in Ethical Inquiry and

Psychology

REFERENCES

Whitney Medina - 571-***-**** -

********@*****.***- Self Employed

Kevin Ferrick - 202-***-**** -

********@***.*** - API Program

Director

Linda Leitz CDFA, CFP®, EA, MBA,

PhD - 719-***-**** -

****@**************.*** - CFP Firm

Owner

Led the development and management of educational programs, digital content, and training materials, including website updates, new content creation, and webinars. Provided comprehensive IT support across the organization, including technical troubleshooting, intake and resolution of member assistance. Collaborated with and managed cross functional committees—Training, Technology, System Development, and PR/Marketing—to design and implement new training models, operational procedures, systems, and marketing initiatives. Coordinated and supported off site training and conference events, managing logistics and delivery for high profile or complex classroom sessions held at hotels and conference facilities.

Functions as producer/manager role for Instructor Led Trainings (ILT) and Virtual (vILT). Supported trade show and event initiatives by representation, coordinating promotions, managing logistics, and creating promotional content. Managed financial processes, including accounts payable and receivable, reporting, and payment workflows.

Lead committee meetings/prepared meeting minutes to document discussions, track action items, record follow ups, and capture key takeaways. Alliance of Comprehensive Planners/YCC - Program Manager 2019 - 2023 Responsible for reviewing engine oil properties to support global licensing requirements. Managed UI development projects, overseeing interface design, TFS maintenance and enhancements, and the implementation of multiple online portals. Conducted migration, functional, UAT, regression, cross browser, and exploratory testing in an agile environment to ensure accuracy, traceability, and reproducibility. Contributed to developing business methods, procedures, and regulations by creating detailed end to end workflow maps and supporting process implementation to improve operational efficiency.

Handled file reconciliation and archiving for audits and General Counsel, ensuring proper naming conventions and strict confidentiality.

Represented the company professionally at national trade shows, delivering current product information and critical updates to attendees. American Petroleum (API) - EOLCS License Controller 2015 - 2018

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