Executive Administrative Professional
Resume:
Gina Shorkey
**********@*****.***
OBJECTIVE: Seasoned Executive Administrative professional experienced at working in fast paced environments demanding strong organizational, technical and interpersonal skills seeking an administrative position or be considered for a work at home administrative position where my skills will be fully utilized and further developed into possible office management. PROFILE:
Excellent Interpersonal skills, confident and poised in interactions with individuals at all levels readily developing rapport with clients and colleagues
Excellent knowledge of Microsoft Office Suite
Excellent knowledge Internet/Intranet
Highly trustworthy, ethical and discreet, committed to superior customer service, both internally and externally
Dedicated individual; achieving a reputation for consistently going beyond what is required
Detail oriented and resourceful in the completion of projects with an ability to multitask and meet strict deadlines
Proven ability to collect, consolidate, organize and prioritize business needs
Extremely professional telephone etiquette, internal and external
Highly regarded for a proactive attitude and an ability to think laterally, providing ideas and solutions
Adopt a creative approach to problem solving through use of excellent analytical skills
Organized individual with exceptional follow through capabilities EXPERIENCE:
Stealth Integrations, Inc. July 2000 – Present
Office Manager
Manager to a staff of 4, including receptionist, AA, filing clerk, and mailroom attendant
Coordinate relations between vendors and suppliers
Compose e-mail
Serve as focal point for communications between the sales force and the CEO of Stealth Integrations
Work heavily with upper management to create graphs and various presentations
Produce daily activity reports for CEO and COO
Perform administrative and receptionist relief, coordinating multiple priorities
Responsible for filing and data archiving
Schedule appointments and maintained an accurate and up to date filing system
Provide exemplary services to clients and the public
Provide telephone customer support, investigating and resolving client issues
Perform fast paced activities in a fast paced environment
Manage the completion, typing, filing and maintenance of various documents
Interface daily with all levels of management
Process travel arrangements
Create/modify presentations
Manage supervisor's calendar
Create, modify, gather, and analyze data to complete independent assignments as needed
Possess strong organizational skills, excellent telephone etiquette, superior oral and written communication skills, strong ability to multi-task, and strong ability to work with senior executives
Possess strong ability to use tact and good judgement in confidential situations and the ability to interact with all aspects and levels of management.
Schedule meetings (update current Issues access database, attend meetings, and document and distributing minutes)
Responsible for coordinating and managing all corporate functions
Additional responsibilities include telephone PBX switch & handset administration: account setup, troubleshooting, programming, integrated voice mail/response, upgrades, and re-initializations of the corporate phone system
Venturi Staffing Partners/JPMorgan Chase Bank November 1998 – January 2000 Executive Assistant
Prepared and distributed monthly status reports
Interfaced daily with all levels of management and customers
Created, modified, gathered, and analyzed data to complete independent assignments as needed
Facilitated the training and orientation of junior staff members providing direction in daily activities
Liaised with overseas clients, customers and business contacts developing strong business relationships
Performed general administrative duties, managing multiple projects and priorities as required
Provided end-user support for in-house PC based systems
Conducted one-on-one training with new and existing employees on the use of software programs
Responsible for coordinating and managing all corporate functions, including Holiday functions, lunches, dinners, etc.
Scheduled appointments for Upper Management, and maintain an accurate and up to date filing system
Provided exemplary services to clients and the public
Greeted visitors on an as-needed basis
Provided telephone support, investigating and resolving client issues, respond to telephone inquiries
Performed fast paced activities in a fast paced environment
Managed the completion, typing, filing and maintenance of various documents and presentations
Performed troubleshooting activities in conjunction with hardware technicians for the resolution of issues
Supported the Service Delivery Vice President through the performance of general administrative duties, calendar management, scheduling meetings, travel arrangements, produce expense reports, open and distribute mail
Texas Instruments, Inc. November 1987 – August 1993 Administrative Associate
Interfaced daily with all phases of upper management of Texas Instruments Defense Systems and Electronics Group
Worked heavily with upper management to create graphs and various presentations for high profile customers
Performed daily secretarial administrative services to the Division Operations Managers of the Defense Systems & Electronics Group, and assisted the Administrative Assistant heavily with upper management on various projects
Created daily status reports
Interfaced heavily with high profile customers and provided support when needed
Maintained monthly safety and health statistics graphs for the Defense Systems & Electronics Group that were posted on bulletin boards throughout the Expressway Site of Texas Instruments
Produced monthly flyers, brochures and newspaper articles also distributed throughout the Expressway Site
Scheduled meetings and processed travel arrangements Software Certifications:
Software Level Version
Microsoft Excel Intermediate 2000, 2003, 2007, 2010, 2013 Microsoft Excel Advanced 2000, 2003, 2007, 2010, 2013 Microsoft Power Point Intermediate 2000, 2003, 2007, 2010, 2013 Microsoft Power Point Advanced 2000, 2003, 2007, 2010, 2013 Microsoft Word Intermediate 2000, 2003, 2007, 2010, 2013 Microsoft Word Advanced 2000, 2003, 2007, 2010, 2013 Microsoft Project Complete 2000, 2003, 2007
Microsoft Outlook Complete 2000, 2003, 2007, 2010, 2013 Education:
Computer Science Degree Program, Louisiana State University
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