Operations & ERP Systems Specialist

Collette Cunningham

Pottstown, PA

Authorized to work in the U.S. for any employer

Operations • ERP Systems • Purchasing • Manufacturing Support • Customer Service

Professional Summary

Highly organized and detail-oriented operations professional with experience in ERP systems, purchasing, production coordination, quality inspection, and customer support. Proven ability to manage production orders, maintain accurate inventory data, identify BOM discrepancies, and coordinate across departments to keep operations running efficiently. Recognized for strong attention to detail, problem solving, and supporting both office and manufacturing environments.

Core Skills

ERP Systems (Vision, JobBOSS, Acumatica), Production Order & Work Order Management, Purchasing & Vendor Coordination, Inventory Tracking & Reporting,Manufacturing Operations Support, Quality Inspection & Compliance, Customer Order Processing, Microsoft Excel & Microsoft Word, Blueprint Reading, Precision Measuring Instruments, Warehouse Operations, Communication & Customer Service

Professional Experience

ERP Processor

SS Industries LLC — Collegeville, PA

Sept 2023 – Mar 2026

•Managed production orders from creation through completion within ERP systems ensuring accurate inventory and production data.

•Converted sales orders into work orders supporting manufacturing schedules and production workflow.

•Monitored orders throughout the production cycle updating ERP status to maintain real-time reporting.

•Coordinated between Sales, Finance, and Production to resolve order discrepancies and maintain operational efficiency.

•Communicated potential material shortages to purchasing and inventory teams.

•Identified BOM errors and system shortages and worked with engineering and management to resolve them.

Purchasing / Office Support / Customer Order Entry

S&W Metal Products — Birdsboro, PA

May 2023 – Aug 2023

•Managed the end-to-end procurement cycle for production materials, ensuring manufacturing requirements were met without delays.

•Transformed sales data into actionable production schedules by converting customer orders into firm work orders within the ERP system.

•Designed and implemented Excel templates to automate manual tracking and optimize daily order flow.

•Synchronized operational workflows across multiple departments to ensure organizational alignment.

Purchasing Administrator / Customer Service

Express Employment Professionals — Boyertown, PA

Nov 2022 – May 2023

•Facilitated RFQs for hardware and production materials to ensure cost- effective sourcing.

•Synchronized material arrivals with production schedules through proactive vendor management and delivery tracking.

•Negotiated pricing and finalized purchase orders.

•Reconciled inventory data within the ERP system to support accurate production planning.

•Maintained communication with vendors and customers regarding order status.

Quality Incoming Parts Inspector

United Terex — West Norriton, PA

Jun 2021 – Nov 2022

•Utilized calipers, micrometers, and optical comparators to verify tolerances for incoming production materials.

•Documented and managed quality inspection records to ensure compliance.

•Generated detailed work travelers that guided parts through the assembly and inspection.

•Partnered with vendors to clarify engineering requirements and ensure the delivery of compliant, quality components.

•Contributed to the creation of new procedures and training materials.

Additional Experience

Assembler — Stored Energy Concepts (2018–2021)

Production Worker — Crazy Aaron’s Contract (2017)

Machine Operator — PeopleShare Staffing (2016–2017)

Supervisor / Quality Control Inspector — ProStar Packaging (2014–2016)

Driver — TransNet (2009–2014)

Education

Roosevelt High School

Certifications

Forklift Certification

Driver’s License

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