Data Technician: Health Records & Data Quality Expert

**LESLEY ODHIAMBO OPALA**

P.O. BOX ***** – *****, Nairobi, Kenya

Tel: 074*-***-*** Email: [****************@*****.***](mailto:****************@*****.***)

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### **PROFESSIONAL SUMMARY**

Detail-oriented Health Records and Information Management professional with experience in clinical data entry, data validation, and health information systems. Proven ability to ensure data accuracy, completeness, and compliance with healthcare and research standards. Skilled in electronic data systems, data quality audits, and reporting, with strong analytical and organizational capabilities.

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### **CORE COMPETENCIES**

* Clinical Data Entry & Validation

* Data Quality Assurance & Audits

* Electronic Data Capture (EDC) Systems

* REDCap & Open Data Kit (ODK) (Working Knowledge)

* DHIS2 & Electronic Medical Records (EMR)

* Data Cleaning, Analysis & Reporting (Excel, SPSS)

* Documentation & Records Management

* Query Resolution & Data Verification

* Research Data Support & Compliance (GCP, SOPs)

* Strong Communication & Team Collaboration

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### **PROFESSIONAL EXPERIENCE**

**Client Service Officer & Health Records and Information Officer**

*Halisi Family Hospital, Kitengela*

**March 2024 – Present**

* Enter and validate patient clinical data ensuring completeness and accuracy.

* Maintain electronic and physical records in compliance with data protection standards.

* Perform data verification and resolve discrepancies with clinical teams.

* Generate reports using Excel and hospital information systems.

* Ensure proper documentation and secure storage of patient records.

**Health Records & Customer Experience Department In-Charge**

*The Matuu Hospital, Machakos*

**September 2022 – March 2024**

* Conducted routine data quality audits and ensured adherence to MOH standards.

* Maintained organized filing systems for patient records and reports.

* Collaborated with clinicians to verify and correct inconsistent data.

* Supported reporting and analysis of health data for decision-making.

**Health Records Officer (Intern/Volunteer Roles)**

*Kiambu County Referral Hospital Jeremix Health Centre Homabay County Teaching & Referral Hospital*

**2021 – 2022**

* Captured and managed patient data in national systems (DHIS2, EMR).

* Supported data collection, cleaning, and reporting processes.

* Maintained confidentiality and compliance with WHO and MOH standards.

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### **EDUCATION**

Bachelor of Science in Health Records and Information Management

Kenyatta University — Second Class Honors (Upper Division)

2017 – 2021

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### **TECHNICAL SKILLS**

* Microsoft Excel (Advanced), Word, PowerPoint

* SPSS (Data Analysis)

* DHIS2, Kenya EMR

* Basic knowledge of REDCap and ODK

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### **KEY ACHIEVEMENTS**

* Improved data accuracy and reduced patient waiting time through efficient record management.

* Successfully implemented structured data filing systems aligned with MOH standards.

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### **PERSONAL ATTRIBUTES**

* High attention to detail and accuracy

* Strong analytical and problem-solving skills

* Ability to work independently and meet deadlines

* Excellent organizational and communication skills

* Strong commitment to data confidentiality and integrity

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### **REFEREES**

**Mrs. Milliam Kariuki**

Operations Manager – Halisi Family Hospital

Email: [*****@************.********](mailto:*****@************.********)

Tel: +254-***-******

**Mr. Gideon Kiplagat**

Health Records Manager – The Matuu Hospital

Email: [**********@*****.***](mailto:**********@*****.***)

Tel: +254-***-******

**Mr. Moses Misiani**

Health Records and Information Officer

Homabay County Teaching & Referral Hospital

Email: [************@*****.***](mailto:************@*****.***)

Tel: 070*******

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