Hard-working, Dependable Team Player Seeking Growth

KRISTYN KOPENSKI

************@*****.*** C: ***-**0-610 Jamestown, NY 14701

Summary

I am a single mother. A hard worker and very eager to learn and achieve my goals ive set for myself and my family. Ive went to college when younger and got so close to graduating and obsticals stood in my way. Now that Im older and more wise, i know what I want and im ready to achieve my goals I've set for myself. Nothing will stand in my way anymore. Im a good worker, honest, dependable, great team worker, punctual and make any work environment proud to have me on their team.

I am also an Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills

&Data-driven decision-making

&Focused and driven

&Self-driven

&Enjoy helping people

&People orientated

&Helping with medication

&Grooming and bathing assistance

&Quick problem solver

&Electronic charting

&Respiratory equipment training

&Quality assurance controls

&Performing patient intakes

&Monitoring fluids

& Able to lift 50 pounds

&Collecting vital signs

&Medical terminology knowledge

&Preparing meals

&Calm and level-headed under duress

&General housekeeping ability

&MS Office

&Team building

&Equipment Operation

&Patient relations

&Infection control procedures

&Collecting specimens

&Catheter change and preparation

Experience

Mcdonalds Jamestown, NY Drive Thru Specialist 05/2017 - Current

& Cleaned and washed all equipment to maintain excellent functionality and productivity.

&Organized and restocked all food and food supplies to support operations and team productivity.

&Backed up front counter employees to maximize guest satisfaction with speedy service.

&Capitalized on slow periods to restock supplies, clean counters and remove trash.

&Completed opening, closing and shift change tasks to promote store efficiency.

&Prepared drinks, ice cream and other special items to complete prepared food orders.

&Kept drive-thru station well-stocked and organized to meet all customer needs.

&Reviewed completed orders and efficiently bagged for easy carrying and access by customers.

&Kept customer and food preparation areas clean and well-organized for maximum efficiency.

&Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.

&Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.

&Cleaned food preparation equipment, work areas and counters to maintain hygienic, sanitary establishment.

&Restocked kitchen supplies by rotating food according to dates and experation.

&Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.

&Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.

&Washed and sanitized dishes after every use to protect customers.

&Took orders, prepared foods and processed payments in full-service [Type] establishment.

Lutheran Nursing Home Jamestown, NY

CNA

07/2018 - 09/2018

& Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.

&Documented activities and recorded information in EMR system.

&Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

&Responded to patient alarms and needs-assessment requests to identify course of treatment.

&Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.

&Exhibited compassionate care and communication regarding issues surrounding death and dying.

&Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.

&Documented patient intake and dietary requirements and assisted with feeding.

&Managed and maintained patient rooms, shared-living areas and nursing stations.

&Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.

&Documented information in patient charts and communicated status updates to interdisciplinary care team.

&Consulted with nurses to develop patient care plans and evaluate treatment options.

Health Care National Inc New Port Richey, FL

Quality Control Insurance Rep

05/2015 - 02/2017

& Performed site evaluations, customer surveys and team audits.

&Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

&Earned reputation for good attendance and hard work.

&Improved customer satisfaction by finding creative solutions to problems.

&Attended departmental meetings, providing feedback to enhance future performance.

&Improved operations by working with team members and customers to find workable solutions.

&Provided excellent service and attention to customers when face-to-face or

through phone conversations.

Education and Training

Pasco Hernando Community College New Port Richey, FL Some College (No Degree) in Nursing assistant

Fred K. Marchman Technical College New Port Richey, FL Certificate in Nursing Assistance

05/2014

Hudson High School Adult Education Hudson, FL

High School Diploma

05/2000

Lutheran Social Services Jamestown, New York

NY CNA license, ce

Lutheran Social Services Jamestown, New York Ny CNA License in Certified Nursing Assistant 09/2018

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