Customer-Focused Service Professional with Problem-Solving Skills

SKILLS

Relationship building

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Problem-solving skills

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Dining area maintenance

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Exceptional customer service

SE

Multi-tasking strength

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Dependable and Responsible

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Public speaking

a

Creativity

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EDUCATION

Ct State

Housatonic, MA

Certificate: Social And Behavioral

Science

Marlboro High School

Marlboro, NY + 06/2023

High School Diploma: General

Studies

Orange-Ulster Boces

Goshen, NY + 06/2023

Certificate: Culinary Food Trades

And Management

PROFESSIONAL SUMMARY

Accomplished professional with a proven track record in relationship

building and exceptional customer service, honed at Spirit Halloween

Super Store and other positions. Skilled in money handling and problem-

solving, adept at creating positive customer experiences and fostering

loyalty. Demonstrates a strong ability to multitask and maintain

composure in fast-paced environments, driving sales and operational

efficiency.

WORK HISTORY

Spirit Halloween Super Store - Sales Associate

Newburgh, NY + 09/2023 - 11/2023

+ Handled cash transactions efficiently while adhering to company

cash handling policies, ensuring accuracy in all financial exchanges.

+ Built relationships with customers to encourage repeat business.

+ Provided positive first impressions to welcome existing, new, and

potential customers.

+ Engaged with customers to build rapport and loyalty.

BOCES - PREMM Learning Center - Educator / Cook

Goshen, NY + 09/2022 - 06/2023

+ Built relationships and communicated with parents to provide best

learning environment for children.

+ Handled and stored food to eliminate illness and prevent cross-

contamination.

+ Inventoried food, ingredient, and supply stock to prepare and plan

vendor orders.

McDonald's - Crew Member Cook

Newburgh, NY + 11/2021 - 03/2022

+ Handled high-pressure situations effectively, maintaining composure

during rush periods while continuing to deliver exceptional service

quality.

+ Worked in fast-paced environment with sense of urgency to serve

guests quickly.

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