Operations Specialist with Field & Delivery Focus
Resume:
Bernard Kwartey Narh
Houston, TX 77054
********@*****.***
Summary:
Dedicated professional with experience in field operations, customer service, delivery, and security. Proven track record in supporting agricultural projects and driving sales growth.
Experience:
- Field Assistant, Ghana COCOBOD (2020-2023)
– Supported farmers with agricultural practices and data collection
– Collaborated with teams to implement farming projects
- Delivery Services, the Cookie Store, Brooklyn (2025-2026)
– Ensured timely and efficient delivery of products
– Maintained customer satisfaction and resolved issues
- Customer Service Representative, Mr. Price Shopping Mall (2015-2017)
– Provided excellent customer service and resolved complaints
– Upsold products, boosting sales
- Security Officer, White Sands Beach Resort (2018-2019)
– Maintained site security and enforced protocols
– Responded to incidents and reported issues
Education:
- Anum Presbyterian Senior High School
Skills:
- Customer Service
- Field Operations
- Delivery Management
- Security
- Sales Growth
References:
1. Mr. Slyvester Ayariga
Technical Officer, Cocoa Health and Extension Division
2. Mr. David Akins
Supervisor, The Cookie Store, Brooklyn
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