Versatile Sales and Operations Leader Resume Title

John Stephani

**** ********* ***** · Gilroy, CA *5020 · ************@*****.*** · 408-***-****

I am seeking a new opportunity where I can make an impact on the day-to-day processes as well as providing input towards tactical and strategic goals. I have experience in all aspects of the traditional and innovative business models both domestically and in international markets. Sales, Sales Management, Distribution, Customer Service, Finance, Human Resources, Marketing are all my strong points, I have managed and excelled at these job responsibilities.

Experience Highlights

HOME DEPOT INC., Gilroy, CA

PRO Sales Associate (11/2025 to present)

A multi-faceted position that involves interacting with professional customers, handling large transactions, and ensuring customer satisfaction. Requires high level of customer support, Sales acumen and in-depth product knowledge. Determining solutions for customers’ needs.

Customer Relations (02/2025 to 11/2025)

My primary focus is on Customer Relations, where I consistently aim to elevate the customer experience through proactive problem-solving and attentive service. I collaborate closely with team members to address customer concerns efficiently and foster loyalty through personalized interactions. By identifying process improvements and implementing best practices, I contribute to a more responsive and customer-centric environment, ensuring satisfaction at every point of contact.

NEUROSTRUCTURES INC., Irvine, CA

Founder / CEO (01/2012 to December 2021) - 9 years

Established and provided vision, insight and direction for all company operations (sales, Customer Service, Finance, Operations, Regulatory, Legal) of a newly established venture.

GS MEDICAL USA, LLC, Santa Cruz, CA

Founder / CEO (1/2006 to 2/2014) – 8 years

Provided vision, insight and direction for all company operations for newly established venture.

ABBOTT SPINE INTERNATIONAL / ZIMMER SPINE, SPINE NEXT, Bordeaux, France

Vice President Int’l Sales, ASPAC/Canada (1/2003 to 11/2010) – 8 years

SOFAMOR DANEK / MEDTRONIC / SPINAL DYNAMICS, Memphis, TN

Vice President of Sales & Marketing, Director Clinical Support (10/2000 to 1/2003) – 3 years

Built the foundation for success in early-career roles as VP International Sales at Biomet/Interpore/CROSS, Northwest Regional Sales Manager and Product Manager/Marketing for Aesculap Inc. Senior Product Manager/Marketing for Nellcor Inc. and as a Traffic Analyst for MCI Telecommunications

Educational Background

MBA - GOLDEN GATE UNIVERSITY, San Francisco, CA

Medical Products Marketing- UCLA ANDERSEN GRADUATE SCHOOL OF BUSINESS, Los Angeles, CA

BS - SAN FRANCISCO STATE UNIVERSITY, San Francisco, CA

AA – Cabrillo College, Aptos, CA

Contact this candidate