Cabling & Fiber Optics Technician with IT Experience

Mark Winship

Henderson, NV ***** C: 702-***-**** *************@*****.***

SUMMARY

Cabling and Fiber Optics Technician with hands-on experience installing, terminating, and testing structured cabling including Cat6, Gamechanger, and fiber in commercial and industrial environments. Skilled in reading schematics, performing terminations, operating lifts, and conducting Fluke testing with accurate documentation. Brings strong technical troubleshooting abilities from IT roles and exceptional communication, multitasking, and customer service skills developed through years in fast-paced restaurant environments.

CORE SKILLS

• Application & software installation • Technical troubleshooting & diagnostics

• Server and workstation setup • Software testing & quality assurance

• Call center & customer support • Restaurant operation

• Customer service excellence • PCI compliance

• Training & mentoring • Software testing & quality assurance

• Time management & multitasking • Operational & process improvement

WORK EXPERIENCE

Cabling/Fiber Optics Technician — Omnipresent LLC (Panasonic) - De Soto, Kansas (07/2025 to 10/2025)

• Ran Cat6, Gamechanger, and Fiber using conduit and J-hooks according to schematics.

• Terminated cabling using punch-down tools, cable crimpers, and Fujikura fiber splicer.

• Operated scissor lifts to run cable and reach overhead drop locations.

• Tested cabling using Fluke testers and submitted certified results in end-of-day reports.

• Installed and labeled patch panels with proper organization.

• Dropped and secured cabling into IDFs using cable trays and appropriate service loops.

Bartender / Server — Hog & Tradition — Henderson, NV (04/2025 to 07/2025)

• Maintained communication with FOH/BOH teams during high-volume service.

• Ensured food quality, accuracy, and fast order delivery.

• Recommended menu items and provided attentive customer service.

Bartender / Server — Buffalo Wild Wings — Henderson, NV (01/2022 to 08/2023)

• Delivered outstanding guest service and anticipated customer needs.

• Promoted to Wing Certified Trainer within 3 months and Bartender within 6 months.

• Trained new employees in procedures, safety, and standards.

• Upsold food and beverage items effectively.

IT Technician — G.O.A.T — Las Vegas, NV (03/2019 to 08/2020)

• Traveled nationally installing security cameras and nurse call systems.

• Set up workstations including hardware, software, and peripherals.

• Performed diagnostic tests and troubleshooting.

• Collaborated with teams to meet project deadlines.

• Trained on-site employees on system operations.

TECHNICAL PROFICIENCIES

• Operating Systems: Windows, macOS

• Hardware installation & configuration

• Ticketing systems

• Peripheral setup and diagnostics

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