Energetic Server with Japanese Cuisine Expertise

Jim Sherpa

New York, New York Mobile: 347-***-**** Email: ************@*****.***

SUMMARY

Energetic and dedicated social professional with superb analytical, problem solving and decision-making abilities. Accomplished restaurant server with 5+ years of experience creating a great dining experience in a fast-paced restaurant in Chelsea, New York . EDUCATION

New York City College of Technology Degree anticipated, 2024

· Bachelor of Science

WORK EXPERIENCE

Server, Ootoya Japanese restaurant, New York, NY 2018- present

· Managed orders and provided responsive and professional service leading to consistent above 20% charge tip percentage

· Maintained an 8-table section with a 50-guest capacity, turning over about 1.5 hours

· Cleaned and reset tables promptly for 100+ incoming customers per day, with a noticeable impact on reduced wait times

· Staffed bar and mixed drinks for customers

· Assisted manager and trained 8 new on-site serving staff on customer service

· Expanded knowledge about Japanese food and beverage, with a specialization in sake to guide guests to their customized dining experience

· Accompanied financial transactions using (POS) Point of Sale system Marshalls, Queens, NY 2019

· Designed creative window and in-store displays to increase sales.

· Aided customers for locating specific products, and answered products-related questions Cashier, Walgreens, Queens, NY 2018

· Managed account payable and inventory

· Inspected medication storage locations and monitored drug expiration dates SKILLS

· Leadership

· Problem solving

· Team player

· Verbal communication

· Hospitable

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