Data Entry & Records Specialist Resume Title
Resume:
Tara Houser
Records Management Specialist- US Small Business Administration (Contract)
************@*****.***
To obtain a position where my experience and skills can be fully utilized. As a Records Specialist, I would like to obtain a position in which my computer knowledge and organization abilities can be helpful with your organization.
Work Experience
Beneficiary Customer Service Rep II
US Small Business Administration (Cherokee Federal contractor)
Public Trust (currently)
Oct. 2024-Present
Provide support of the GCBD certification programs using SBA provided programs
Amazon Connect, Microsoft Outlook
Maintain professional communication with all inbound calls and emails
Take professional system notes for all inbound calls and emails in the GCBD call center system of record
Knowledgeable of all GCBD Certifications Instructions, Guides & process materials pertinent regulations
And status, certifications processes and requirements necessary to answer incoming contact inquiries as identified
Performs other job duties as assigned
Records Management Specialist
Department of Justice (Cherokee Federal contractor) Washington, DC
Public Trust
May 2024- October 2024
Scanning, filing and indexing records.
Interpreting documents
Data entry and Quality assurance
Ensuring records are organized and classified according to established standards and guidelines.
Perform indexing, quality control, fulfilling record retrieval requests and assisting with the file migration activities.
Work with a team in an open environment as an adaptable and self-motivated employee
Compile material inventory records and prepare forms for storing documents offsite as needed.
Prepare Deliverables Report / Monthly Report.
Manage information utilizing FOIAXpress and other relevant systems.
National Archives and Records Administration/ Federal Government Washington DC
Archives Technician ( LEAD)
November 2015-April 2024
Provide written and oral reference assistance and consolation, responding to all forms of inquiry
concerning NARA archival holdings.
Preforms detailed and complex arrangement work following a plan approved by supervisor.
Evaluates the physical condition of records in the course of other duties assigned.
Make appropriate changes to file records or boxes (in which files are stored) if needed.
Prepares online catalog description of holding at all levels according to NARA life cycle standards and
research room policies and procedures.
Assist in accessioning and disposal of all record types.
Greet visitors, assist with registration and directs to appropriate NARA resources as necessary.
Maintain up-to-date knowledge regarding the large complex variety of records series within NARA in
order to locate requested material. Participates in unit meetings, concerning to group decision
making. Provides input on ways to improve work.
Chenega Applied Solutions / Department of Justice – Washington DC
September 2014-November 2015
Records Technician
Public Trust Clearance
Assist requestors with identification of specific cases of interest and the DOJ numbers for them
based on whatever identifying information may have ( case name, docket number, district, cases type, etc),
making use of CASES search facilities, old microfilm classification and docket cards, and other reference tools.
Obtain all necessary information from requestor, entering information in ARTS and in a separate tracking log
And completing internal work request forms for the file request.
Make accurate determinations as to the nature of documents and the cases and files to which they belong
Conduct research in manual and automated tracking systems and electronic information systems to complete
Special projects.
Education
Diploma
Spingarn Senior High School
1995
Skills
File (10+ yrs)
Excel (10+ yrs)
Access (10+ yrs)
Case management (8 yrs)
Microsoft office (10+ yrs)
Digitization
Document Management
Quality Assurance
Databases
Research
Office Management
Adobe Acrobat
Records Management
Google Docs
Office Management
Project Management
Quality Management
Outlook
Word
Legal Key
File Surf
Meeting Room Manager
Attorney Time and Case Management
Contact this candidate