Experienced Administrative & Governance Professional for Public Sector
Resume:
TAMMY PETERS
Tallahassee, FL *****
850-***-**** • ********@*********.***
PROFESSIONAL SUMMARY
Experienced Office Manager, Executive Assistant, and governance professional with 20+ years supporting senior leadership in government and public-sector environments. Known for maintaining operational continuity through corporate acquisitions, strengthening administrative systems, and ensuring compliance with public-records and open-meeting requirements. Brings deep expertise in executive support, financial administration, board governance, and high-level coordination across complex organizations.
CORE COMPETENCIES
Executive Support • Governance & Board Administration • Public-Records Compliance • Financial Administration (AP/AR, QuickBooks) Meeting & Event Coordination • Vendor & Facilities Management • Stakeholder Communications • Document & Records Management TECHNICAL SKILLS
Microsoft Office Suite • QuickBooks • Adobe Acrobat • Website Posting Content Management System
(CMS)- WordPress • Virtual Meeting Platforms
PROFESSIONAL EXPERIENCE
Accenture (formerly Anser Advisory / Government Services Group) Office Manager & Executive Assistant
Tallahassee, FL 5/2006 – 10/2025
• Supported senior leadership through two corporate acquisitions, ensuring continuity, compliance, and operational stability.
• Directed complex calendar management, confidential communications, and high-level coordination across internal and external partners.
• Supervised administrative staff and implemented workflow improvements that reduced administrative workload by 30%.
• Managed onboarding/offboarding processes with HR and IT, ensuring adherence to policies and security protocols.
• Planned executive offsites, leadership meetings, and company-wide events.
• Oversaw facilities operations, vendor relationships, insurance coordination, and administrative support services.
• Maintained public-facing archives (agendas, minutes, regulatory postings) in compliance with public-records and open-meeting laws.
• Processed public-records requests for South Plains Water Corporation, ensuring accuracy and transparency.
• Managed financial operations for the Highway 79 Corridor Authority, including QuickBooks, AP/AR, invoice, and monthly reporting.
• Participated in client coordination calls with leadership, ensuring follow through on action items and smooth communication between teams.
Governance & Board Clerk
• Served as Board Clerk for South Plains Water Corporation and Highway 79 Corridor Authority.
• Prepared agendas, recorded and transcribed minutes, published legal notices, and maintained official records.
• Assembled board packets, coordinated ethics training, and responded to public inquiries.
• Fulfilled public-records requests with accuracy and statutory compliance. City of Tallahassee – Blueprint 2000
Administrative Specialist I
Tallahassee, FL 12/2004 – 04/2006
• Supported the Director, Office Manager, and consultants with administrative and project coordination.
• Managed purchasing, file maintenance, and preparation of presentation materials.
• Compiled data for budget requests and monitored expenditure.
• Served as primary front-office contact, managing phones, mail, and customer interactions. Agency for Workforce Innovation
Government Operations Consultant
Tallahassee, FL 10/2004 – 12/2004
• Handled high-volume inbound calls from individuals impacted by natural disasters.
• Documented and analyzed inquiries to identify trends and service gaps.
• Researched Florida statutes and program policies to resolve complex cases.
• Coordinated referrals to federal, state, and local agencies.
• Updated case information in tracking systems and supported reporting.
• Maintained professionalism and accuracy in a fast-paced, crisis-response environment. State Technology Office
Administrative Assistant I
Tallahassee, FL 10/1999 – 09/2004
• Provided administrative support to the Chief Technology Officer.
• Managed calendars, travel, meetings, and reimbursements.
• Monitored budget requests and expenditures and prepared reports.
• Produced correspondence and documentation using Microsoft Office. Division of Blind Services
Staff Assistant
Tallahassee, FL 09/1998 – 10/1999
• Provided administrative and clerical support to the Bureau Chief and staff.
• Coordinated staff travel and processed reimbursements.
• Processed invoices for services supporting individuals who are blind or visually impaired. Division of Workers’ Compensation – Department of Labor & Employment Security
Staff Assistant
Tallahassee, FL 06/1997 – 09/1998
• Supported the Bureau Chief and departmental staff.
• Maintained filing systems and coordinated HRM hiring packages and evaluations.
• Arranged travel and assisted with annual inventory.
• Compiled time and attendance reports for four cost centers. Administrative Secretary
Tallahassee, FL 06/1996 – 06/1997
• Coordinated hiring packages and performance evaluations with HRM.
• Prepared time and attendance reports for all cost centers.
• Maintained personnel files and assisted with payroll inquiries.
• Answered calls, routed inquiries, and created charts and graphs. Department of Education – Marketing & Diversified Education Administrative Secretary
Tallahassee, FL 11/1994 – 06/1996
• Coordinated workflow for support staff and managed calendars.
• Arranged travel and processed reimbursements.
• Designed forms and documents and prepared requisitions.
• Developed and maintained the Gold Seal Scholarship Program database.
• Created presentation materials and typed correspondence and reports. Secretary Specialist
Tallahassee, FL 04/1993 – 11/1994
• Provided administrative support to the Program Director and staff.
• Coordinated travel, created documents, and processed requisitions.
• Managed calls, mail, and document preparation.
ADDITIONAL EXPERIENCE
Kelly Temporary Services – Administrative Support Tallahassee, FL Amoco Fabrics & Fibers Company – Lab Tester Bainbridge, GA EDUCATION
High School Diploma
Branell College – Tallahassee, Florida
REFERENCES
Available upon request.
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