Disaster-Informed Mental Health Peer Support Specialist
Resume:
Tina Bowen - page *
Tina Bowen
Austin, Texas, 78724
**********@*****.***
Mobile: 512-***-****
Summary
• Disaster Trained & Informed
• Trauma-Informed
• Healing-Informed
• Active Listener
• Open Minded Advocate
Experience
Mental Health Peer Support Specialist
Family Eldercare
• Supported clients through life struggles
• Shared personal story to help build rapport and trust
• Attended conferences to further understanding of peer support in public spaces
• Attended trainings
• Worked with clients to set mental health goals and supported them on their way to recovery Mental Health Peer Support Specialist
Bluebonnet Trails
• Supported clients through life struggles
• Shared personal story to help build rapport and trust
• Attended conferences to further understanding of peer support in public spaces
• Attended trainings
• Worked with clients with dual diagnoses of mood disorders and Autism/IDD Mental Health Peer Support Specialist
Integral Care, Tenant Based PSH
• Supported clients through life struggles
• Shared personal story to help build rapport and trust
• Attended conferences to further understanding of peer support in public spaces
• Attended trainings
Mental Health Peer Support Specialist
Via Hope, Libraries for Health
• Supported rural library patrons through life struggles
• Shared personal story to help build rapport and trust
• Offered support to library staff to build rapport and trust
• Attended conferences to further understanding of peer support in public spaces
• Attended trainings
Tina Bowen - page 2
Office Manager
Mary Lee Foundation
• Handled purchasing for entire foundation
• Coordinated holiday celebrations and lunches
• Kept track of transportation logs for foundation
• Sorted mail and routed to proper department
• Exchanged cash for coins for residents of property
• Received packages
• Assisted IT with technological concerns
Member Support Specialist
One Medical
• Called insurances to verify coverage
• Checked in patients for in-office visits
• Collected copayments on card terminal and reconciled payments at end of day
• Kept track of inventory as a team effort with fellow MSSs and Office Manager
• Tracked medical records requests and prior authorizations Postal Administrator
CSG
April 2020-April 2021
• Coordinate postal mailing three times a day
• Organize mass statement mailings according to USPS standards and protocols
• Data entry
• Maintain spreadsheet schedule of mailing
• Scan all paperwork into system to close out orders in system H-E-B
In-Store Shopper
Nov 2016 - May 2020 (3.5 years)
• Use iPod to pull up orders, navigate Fast and Fast Pick fluently
• Experienced in batch and single picking orders
• Admin duties, including resolving customer issues, cutting labor and managing partners
• Coach partners on improving various skills
• Build positive relationships with other departments to ensure productivity and quality
• Running the department smoothly and planning strategy for the day
• Managing a refunds log and weekly sustainment paperwork
• Train new partners and track their progress in metrics as well as accuracy and freshness
• Manage partners' breaks, lunches, and parking lot schedule
• Work with other managers to run Central Checkout smoothly
• Assisting in conflict resolution
• Assisting wherever needed, including cross-training and covering shifts for other partners
• Promoting a positive and productive work environment Writing Assistant
NBC News
Tina Bowen - page 3
Jul 2012 - Jul 2013 (1 year 1 month)
• Received four copies of same
episode script
• Consolidated and edited four scripts into one cohesive work
• Researched storylines
• Attended table reads, edited scripts as necessary
• Brainstormed plot and episode ideas
• Worked with cast and crew to make written work come to life on screen
• Planned lunches as well as cast and crew dinners Writer
NBC Universal
Jan 2012 - May 2013 (1 year 5 months)
• Wrote original sketches
• Worked with writer's staff and cast to create material for broadcast
• Attended table reads, performed edits as necessary
• Brainstormed ideas with additional writer's staff
• Created original material that was never aired
• Ghostwrote multiple popular sketches including iPhone 5 sketch Education/Training
Unity College Distance Education Unity
Emergency Management
2019-2022
Austin Community College
Emergency Management
2023-Present
Via Hope
Peer Support Specialist training
June 2023
MHPS Supplemental training
June 2023
INELDA
End of Life Doula Training
February 2024
Via Hope
WRAP training
April 2024
Skills
administration • broadcast • cashier • coaching • computer skills • mental health peer support • customer service • data entry • photography • event planning • writing • group facilitation • Peer Tina Bowen - page 4
Support
FEMA Certifications
IS-00005.a An Introduction to Hazardous Materials
IS-00100.c Introduction to Incident Command System, IS-00235.c Emergency Planning
IS-00319.a Tornado Mitigation Basics for Mitigation Staff IS-00321 Hurricane Mitigation Basics for Mitigation Staff IS-00393.b Introduction to Hazard Mitigation
IS-00700.b An Introduction to the National Incident Management System Publications
Blood Calls, 2013
Blood Falls, 2014
Storm and Stone, 2025
Storm and Stone Volume 2, 2026
Hunter House, 2027
Volunteer Work
Communities for Recovery- Special Events Coordinator/Facilitator
-Planning special events for Pride Month, Mental Health Awareness Month, Halloween, etc.
-Facilitating peer-led support group for young adults with neurodivergence/trauma/mental health struggles/substance abuse The Phoenix- Writing Titans
-Created and currently running a writing class for all adults who are sober and in recovery that discusses writing throughout the stages of trauma and recovery as well as allowing for time to write freely.
The American Red Cross- Disaster Facility Lead
REFERENCES
• Robert Meek (AtmaJodha Singh)
o Colleague
o *********@*****.***
• Sarah Chapman
o Former Colleague, H-E-B
• Jessica Fleming
o Former Manager, Close Personal Friend
• Alma Gomez
o Former Colleague, H-E-B
Tina Bowen - page 5
• Aaron Short
o Former Colleague, H-E-B
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