Briunca Savoy - Phlebotomist and CCMA
Resume:
Briunca Savoy
Phlebotomist/CCMA
Professional Summary
I am a dedicated Phlebotomist and CCMA with experience in delivering accurate specimen collection and reliable patient care in fast-paced clinical settings. Skilled in venipuncture, capillary collection, specimen labeling, and transportation, I ensure error-free handling and timely results. Proficient in EHR documentation, patient communication, and adhering to strict safety and quality protocols. Collaborative team player with strong problem-solving abilities, calm demeanor under pressure, and a commitment to patient comfort and dignity. Ready to contribute to a high-performing healthcare team and support optimal patient outcomes.
Work Experience
Machine Operator, Savioes Sausage, Opelousas, LA
June 2020 - September 2024
I operated automated sausage processing equipment, ensuring precise meat blends, casing fills, and seasoning distribution to meet product specifications. I monitored line speed, temperatures, and quality alerts, performing timely adjustments to minimize waste and downtime. I implemented strict sanitation and safety protocols, reducing contamination incidents by maintaining clean equipment and workstations. I collaborated with QA to verify batch integrity, conducted routine maintenance, and diagnosed minor malfunctions to sustain a 98% on-time production rate. I documented production metrics and contributed to process improvements that enhanced yield, consistency, and overall line efficiency.
Medical Assistant Extern, Saint Mary’s Grace Family Practice, Opelousas, LA
December 2019 - January 2020
As a Medical Assistant Extern at Saint Mary's Grace Family Practice, I efficiently scanned and entered patient information into the EMR, ensuring accuracy and confidentiality. I managed high-volume phone calls, scheduled and coordinated appointments, and processed referrals and faxes to streamline patient care. I performed vital signs, assisted with TB skin tests and injections, and supported clinicians with medication reconciliation and call-ins. I fostered clear patient communication, improved appointment adherence, and contributed to timely treatment plans by coordinating prescriptions and follow-ups, enhancing overall clinic workflow and patient satisfaction.
Cashier, Stripes Convenience Stores, Katy, TX
January 2016 - December 2018
I efficiently processed customer transactions at Stripes Convenience Stores, delivering accurate cashiering with a focus on speed and personalized service. I managed daily cash handling, balanced till, and reduced register discrepancies through meticulous reconciliation. I assisted customers with purchases, answered questions, and resolved issues to drive satisfaction. I contributed to store operations by stocking freezers, preparing ice bags, brewing coffee, and maintaining slush machine readiness. I upheld cleanliness standards by sanitizing workspaces and restrooms, ensuring a welcoming environment. My reliability and teamwork supported peak hours, contributing to increased sales and repeat business.
Cashier, Exxon, Houston, TX
October 2014 - December 2016
As a Cashier at Exxon, I delivered exceptional customer service by efficiently processing transactions, handling cash and card payments, and maintaining accurate till balances. I managed daily cash reconciliations, reduced checkout wait times by reorganizing the queue and streamlining POS operations, and consistently achieved a 98% accuracy rate on cash handling. I assisted customers with product inquiries, recommended add-ons, and promoted loyalty programs, contributing to a 5% increase in fuel and convenience store sales. I ensured shelves were stocked, prices were current, and promotional materials displayed, supporting a clean, organized, and welcoming store environment.
Tax Preparer Assistant, Greenes Tax Service, Opelousas, LA
January 2009 - April 2014
I supported daily operations as a Tax Preparer Assistant at Greenes Tax Service by streamlining client intake and document management, which reduced processing time by 20%. I prepared accurate tax estimates, identification of credits, and deductions, ensuring compliance with state and federal regulations. I assisted in the preparation and review of tax returns, reducing error rates and improving client satisfaction. I coordinated with tax professionals to address complex issues, maintained secure files, and ensured timely delivery of returns. My proactive communication and attention to detail consistently contributed to accurate filings and positive client outcomes.
Housekeeper, Private Client Home, Lafayette, LA
January 2019 - May 2020
I served as a Housekeeper at Private Client Home, ensuring a spotless, welcoming environment through meticulous cleaning, organization, and maintenance. Responsibilities included daily housekeeping, laundry, ironing, inventory management of cleaning supplies, and coordinating with the client to meet preferences and schedules. I implemented efficient cleaning routines, reduced turnaround times, and maintained high standards of hygiene and safety. I handled delicate fabrics and high-value items with care, improving overall client satisfaction. I documented tasks, tracked maintenance needs, and upheld privacy and discretion, contributing to a consistently pristine home atmosphere.
Phlebotomist, Opelousas General Hospital (south campus), Opelousas
January 2026 - January 2026
I did my clinical studies for Phlebotomy at Opelousas General Hospital (South Campus), where I deliver accurate and timely specimen collection and handling to support patient care and diagnostic testing. Key responsibilities and achievements:- Performed venipuncture for outpatient, ER, and lab-received specimens with a high first-needle success rate, ensuring patient comfort and safety.- Collected and labeled blood, urine, and stool specimens according to strict chain-of-custody and HIPAA guidelines, improving specimen integrity and traceability.- Prepared, processed, and transported specimens to the laboratory; managed centrifugation and aliquoting when required, ensuring specimen quality for accurate testing.- Accurately drew blood cultures and obtained critical samples in emergency department settings, reducing turnaround times for urgent results.- Adhered to infection control protocols and biosafety procedures, maintaining a clean, safe work environment with zero-compromise standards.- Collaborated with nursing and laboratory staff to resolve specimen discrepancies, expedite urgent tests, and improve overall patient throughput.- Maintained meticulous documentation, verified patient identifiers, and updated electronic medical records to support reliable reporting and follow-up.- Contributed to process improvements by suggesting standardized labeling practices and optimizing specimen transport workflows, resulting in improved lab efficiency and reduced specimen rejection rates.Impact:- Enhanced patient experience through trained, compassionate phlebotomy techniques and efficient specimen handling.- Supported timely and accurate laboratory results, contributing to improved clinical decision-making and patient outcomes.
Education
Diploma Clinical Medical Assisting, Remington College, Opelousas, LA
January 2019 - December 2019
Clinical Medical Assistant program.
Phlebotomy, Slcc, Opelousas
October 2025 - December 2025
Certified in Phlebotomy with hands-on proficiency in venipuncture, capillary puncture, specimen transport, and centrifugation. Demonstrated accuracy in specimen labeling, chain-of-custody documentation, and compliance with HIPAA and CLSI guidelines. Managed timely specimen collection across diverse patient populations, reducing specimen rejection rates and improving workflow efficiency. Collaborated with clinical teams to prioritize patient safety, uphold aseptic technique, and ensure proper specimen handling for accurate laboratory analysis. Developed strong problem-solving, attention to detail, and communication skills critical for quality patient care and reliable diagnostic results.
Courses
Ccma, Remington College
January 2019 - January 2020
Phlebotomy, Slcc
October 2025 - December 2025
Hippa Compliance Certificate, https://hipaatraining.net/
February 2026 - February 2027
References
Mary Leday, Slcc
Phone: 337-***-****
Email: ****.*****@******.***
Personal Information
**************@*****.***
Opelousas, 70570, US
Skills
Vital signs
Injections
Phlebotomy
Sterile Techniques
Laboratory Procedures
Dosage Calculation
Specimen Collection
Pap Smear Preparation
CPR/First Aid
Bandaging
Microsoft Word
Autoclaving
Health Insurance
Customer Service
EMR
CPT Coding
ICD-10
Medical Billing
Insurance Verification
Computer Operation
Anatomy Knowledge
Languages
English
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