Senior Operations & Compliance Leader

CHRISTOPHER D. LESTER Sr.

PO Box *** Sperry, OK *4073 918-***-**** ***********@*****.***

OBJECTIVE

A Dedicated and self-motivated individual with a background in Leadership, Quality Assurance and Project Management is seeking to leverage experience into a position with a progressive company promoting personal and professional growth.

EXPERIENCE

GREEN COUNTRY HABITAT FOR HUMANITY – Tulsa, Ok (10/24- 8/25)

Hud Certified Housing Counselor #T5QQEQ

oResponsible for providing first time homebuyer counseling

oSpecializing in credit counseling and credit improvement

oCertified with HUD to teach financial literacy and HUD guidelines

LOWE’S HOME IMPROVEMENT – Owasso, OK (7/19 to 9/24)

Specialty Assistant Store Manager/ Sales Manager

oResponsible for staffing and production of a 45-million-dollar store

oSigned off on daily deliveries to customers and customer service issues.

oMaintained safe practices with the cash office and responsible for maintaining daily operations.

oResponsible for staying up to date with company changes surrounding HR and training updates.

BANK OF OKLAHOMA FINANCIAL (Rowland Group) – Tulsa, OK (08/2018 to 5/19)

CRA/HMDA Compliance Specialist- Bank of Oklahoma

oResponsible for HMDA compliance reviews for the BOKF footprint following the Sarbanes -Oxley Act for auditing.

oEnsured that the branches stay in compliance with company policies and procedures.

oWorking with BOKF Regional Management to resolve Alerts found on Originated and loans.

oResponsible for staying abreast of any changes in Federal HMDA and CRA rules and regulations

BANK OF OKLAHOMA – Mortgage, Tulsa OK (Aug 2010- Nov 2017)

VP - Manager Centralized Fulfillment Team

oResponsible for managing the BOKF Centralized Fulfillment team which consisted of 8-12 direct reports.

oResponsible for communicating directly with branch locations giving updates on disclosure deliveries for the BOKF Mortgage footprint which consists of 10 regions.

oDirectly working with various appraisal management companies (AMC) ensuring appraisal management (receipt and delivery). Worked directly with BOK Mortgage Vendor Management

oResponsibilities as an admin with overseas vendors establishing a working relationship.

EDUCATION / ORGANIZATIONS

University of Phoenix – Bachelor of Science in Business - Business Administration

Columbia Southern University – Master of Science – Organizational Leadership

CSM / Certified Scrum Master

Lean Six Sigma Green Belt

Certified HUD Housing Counselor – T5QQEQ

Disabled American Veterans / Veterans of Foreign Wars (US Army E-5 / Sergeant)

Omega Psi Phi Fraternity Incorporated.

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