Receptionist with Strong Customer Service Skills

Cornelia Schoeman

Receptionist

Contact Address : PARYS, FREESTATE 9585

Phone: 072*******

E-mail: *************@*****.***

Linkedin: http://www.linkedin.com/in/cornelia-schoeman-31607a39b

I'm a hard-working person, reliable and trustworthy. I'm willing to learn new things and I have computer experience and also enjoy working with people. I have a lot to give and I'm a fast learner. I love to work with people can work good in a team and individually. I have very good telephone skills and problem-solving skills.

Professional retail specialist with experience in customer service and inventory management. Known for strong team collaboration skills and adaptability to changing needs. Demonstrated ability to provide excellent customer experiences, maintain organized store environments, and support sales initiatives. Reliable and focused on achieving tangible results.

Professional retail worker prepared for roles requiring customer engagement and operational excellence. Extensive experience in assisting customers, managing inventory, and maintaining store cleanliness, ensuring welcoming environment. Focused on team collaboration and achieving results, consistently adapting to changing needs and priorities.

Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use.

Work history

2013-2019

Front Shop Assistant and Pharmacy Assistant

Riviera Health Pharmacy

Contact Person: Hennelie van der westhuizen – 083-***-****

Phone duties

Working with all schedule medicine's,

Phoning clients for payments

Filling all papers and doing all scripts.

I did all stocktaking in the dispensary and schedule 6 medications

2023-05-05 - 2026-01-31

Receptionist and Admin

Parys Diere Hospitaal BK., Parys, South Africa

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Kept reception area clean and neat to give visitors positive first impression.

Answered central telephone system and directed calls accordingly.

Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Handled cash transactions and maintained sales

Diligent, conscientious and good communication and inter personal skills. Willing to learn and accept responsibilities.

Stock replenishment

Patience and empathy

Customer engagement

Cleanliness and hygiene

Workplace safety

Reliability and punctuality

Motivational skills

Cash handling proficiency

Upselling strategies

Personal presentation

Goal-oriented mind-set

Product demonstration

Store maintenance

Queue management

2020-07 - 2021-07

Administrator & Store room Controller

Amron Chemies CC. Brits, North-west, South Africa

Contact Person: Ronel Schutte -

Handled cash transactions and maintained sales and payments records accurately.

Managed multiple tasks and met time-sensitive deadlines.

Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Maintained confidentiality of information regarding clients and company.

Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Maintained visitor log for entering and leaving facility for security purposes.

Handled sensitive information with discretion while maintaining strict confidentiality standards.

Client service, storeroom and stock, quotations and helping with debitors.

2019-06 - 2020-01

Admininistrator, store room

Phoenix Tanks Pty Ltd. Brits, North-west, South-Africa

Contact Person: Yolandie van den Berg

All administration

Filing

Receptionist

Taking messages

Bank reconciliations

Working with the workers

I was also the store room operator.

2019-07 – 2020-03

General Admin Duties

Brits Fire Appliances

Contacy Person: Dorothy

Sales

Invoices

Quotations

Request for quotes

Phone duties

Freelance work

Education

2010-01

Matriculated

Driehoek High school – Vanderbijlpark,Gauteng, South Africa

National Senior Certificate

Afrikaans Home Language: 53% Achievement level4

English First Additional Language: 55% Achievement level 4

Mathematical Literacy: 66% Achievement level 5

Life Orientation: 51% Achievement level 4

Engineering Graphics and Design: 40% Achievement level 3

Geography: 45% Achievement level 3

Hospitality Studies: 52% Achievement level 4

2023-09

No Degree: Business Administration And Management

Academy of York – Braamfontein,Randburg, South Africa

Completed Coursework: Customer service, 2025

Completed Coursework: How to Sell, 2025

Looking for something that can make me a better person, to build trust, and build a relationship with a company.

Languages Spoken

English – Read, write, Speak

Afrikaans – Read, write, Speak

Skills

I am computer literate (MS Word, MS Excel and Windows XP, Vista & QuickBooks).

I have full knowledge in admin skills. Good with time management &. able to work independently.

Contact this candidate