Outgoing Customer Service Professional with Strong Organization
Resume:
C
Amber
Colbert
*.******.***@*****.**
m
Humble, TX 77346
SUMMARY
I have a strong customer service background. I am outgoing and love working with people especially in problem solving scenarios. I am very well organized and have a track record of commitment long term to employers. I'm easily coachable, goal oriented, and well organized. SKILLS
Check Processing
Proposal Writing
Calendar Management
Reception Oversight
Customer Service level Excellent
Accounts payable/ receivable
Market analysis
EXPERIENCE
Accounts Manager
Houston, TX
Group1 Pediatrix Medical/ Aug 2015 to Current
Coordinated external audit activities by providing necessary information to auditors in a timely manner.
Provided guidance on accounting issues related to revenue recognition and other complex transactions.
Developed reports that provided key insights into the company's financial performance.
Conducted research on financial reporting guidelines as needed. Direct liaison between both patient and insurance provider as well as patient and surgical provider
House Nutritionist
Humble, TX
Lifetime Fitness Athletic/ Jul 2010 to Aug 2017
Analyzed clients' eating habits, outlined areas for improvement and developed goal plans with ideal life changes to support wellness. Recommended appropriate feeding schedules and methods to meet nutritional needs and abilities.
Maintained accurate records of patient care services provided. Educated clients about long-term health benefits of balanced diets and exercise programs.
Calculated nutritional requirements to assess adequacy of diet and nutrition support. Owner/ CEO
Houston, TX
Biddle Enterpises, LLC (real estate investment)/ Jun 2005 to Jun 2010 Executed performance reviews to encourage improved productivity for team members. Employed and managed vendors by negotiating deliverables, cost and expected quality.
Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy. Ensured compliance with local, state, and federal regulations. Advised clients on how best to structure mortgage financing options for their purchases.
Maintained accurate records of all transactions related to each client's portfolio. Researched local markets to identify areas which are likely to experience increased demand from investors in the near future.
Bar Tender
Houston, TX
Cheesecake Factory Inc/ Dec 1998 to Oct 2005
Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Displayed and retained extensive knowledge of liquors, wines and entrees. Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Kept track of all orders made by customers and communicated them promptly to kitchen staff.
Completed regular bar inventories and daily requisition sheets. Checked identification of guests to verify age requirements for alcohol purchase. Greeted customers and provided excellent customer service. EDUCATION AND TRAINING
High School Diploma
Conroe High School May 1996
Conroe, TX
Some College (No Degree): Psychology
University of Houston - Downtown
Houston, TX
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