IT Operations & Desktop Support Professional

Sagar Dattatray Mandlik.

*,*********** ****.,**** *****,Behind Hotel Kashish Palace .

Nashik, 422009

Email: **********@*****.***

Contact No.: +91-866*******

CAREER OBJECTIVE:

Seeking for a challenging career with a progressive organization which will utilize and develop my abilities, skill and education in management while contributing to the development of the organization.

Currently working Nykaa E-Retailer PVT . LTD as IT Oprations support from 28 march 2018 Key Roles and Responsibilities:

Domain system handling, EPABX server handling

Overseeing Bug Tracking & Reporting

Managing and maintaining AD server, DATA server,NAS System,Software Compliance

Responsible for Gmail Admin

Manage Engine Admin

Reviewing the functional requirement documents.

User handling,New project Implementation

Video conference handling

Vendor handling

Handling Twenty warehouse and three Office allover india

Inventory maintenance and management

Known tools and application

1. ManagEingine

2. Acronic

3. Crowdstrike

4. Netskope

5. Forticlient

6. Qualice

7. Beyond trust

8. Prop point and mimcast

Work Experience Summary:

SULA VINEYARDS PVT. LTD as Desktop support Engineer Duration: Feb 2016 to November 2018

Key Roles and Responsibilities:

Performing various phases Day to day system related activities.

Managing and maintaining AD server, DATA server

Domain system handling, EPABX server handling

Overseeing Bug Tracking & Reporting

Reviewing the functional requirement documents.

User handling

Hi-tech India (Nasik)

Duration : jan 2013 to December 2015

Designation: Support Engineer

Key Roles and Responsibilities:

Technical support to user

New installation of CCTV, EPABX projects

Manage and maintain network

Server side management

Duration: - 3 years.

Dating back to the 2nd BC and artistically built over a few centuries, the Caves of Maharashtra have an extraordinary appeal and aura. Nestled in the formidable Sahayadri Mountain Range, these caves have been home to monks of different religions. Be it the paintings in the Ajanta caves or the sculpture of the Ellora caves, or the divine presence in the Elephant caves, the visitors have always and will always continue to be spellbound. These caves offer a visit that is truly unforgettable. A visit that will induce a sense of discovery, a discovery of the self, and of the divine. Language of Implementation : Java VB

Operating System : Window 10,11

Database : My -SQL

Frameworks : HTML

Academic Project: Maharashtra Tourism

Educational Qualification:

S.S.C Pune University [ 69.6% ]

Diploma in Computer – MSBTE [ 56 %]

Certification : CCNA

CCNA TRAINING AT AITS (NASIK)

Hands on experience of cisco: 2600,2800 series router

Hands on experience of Cisco: 2600,2900 Series catalyst Switches.

Configuration of Routing protocol:-STATIC, RIP,EIGRP,OSPF & BGP.

Extensive knowledge of standard & Extended ACL.

Route Summarization, Load balancing, Advanced OSPF.

Extensive Knowledge of NAT & PAT.

Hands on Experience of Cisco Router Backup, Recovery & Password Breaking.

Implementing LAN and WAN Connections Using SWITCHES and ROUTERS

Configuring & Troubleshooting PPP,Frame

Relay, RIP,OSPF,VLAN,VPN,TRUNKING,And HSRP & IP Addressing Issues.

During the course,I learned how to install and configure Cisco products like Cisco

Catalyst 2900,3550 Switches,Cisco 2500/2600 Routers with protocol involving

TCP/IP, RIPv1,RIPv2,EIGRP,OSPF,BGP

Programming & Technical:

Programming Languages : C(basic), c++ (basic),

Database : MYSQL, Oracle.

Operating Systems : Windows XP, Window 7,Android,win 8.8.1.10,11,linux(basic )

Packages : Microsoft Office,Office 365,Office 365D Personal Information:

Date of Birth : 17 April, 1989.

Gender : Male

Marital Status : Unmarried

Nationality : Indian

Language known : Marathi, Hindi, English

Strengths : Problem solving abilities, willing to work effectively in Team. Highly motivated and enthusiastic approach towards work. Possession of good analytical and interpersonal skills in addition to obligatory efficiency in communication and planning strategies.

Motivated to user satisfaction and product quality by maintaining an eye for detail level of commitment. Key Areas : Having excellent knowledge of switching, routing. Well Versed in Bug/Issue Tracking & Reporting.

Knowledge of EPABX system, CCTV.

Well Knowledge of AD server, Data server, point to point connection.

Preparing, analysing and monitoring progress reports and understanding key business requirements by communicating with project managers and Stakeholders.

SAGAR D.MANDLIK

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