Results-Driven Associate Sales Candidate with Medical Background

DENNIS A. SMITH

San Antonio, TX

210-***-**** *********@******.***

PROFESSIONAL SUMMARY

Results-driven Associate Sales Representative candidate with a Master’s in Medical Science, EMT certification, and 5+ years of high-performance customer-facing experience. Proven ability to build relationships, communicate complex medical information, and perform under pressure. Former Division I athlete with strong discipline, coachability, and competitive drive.

CORE SKILLS

• Relationship Building & Account Support

• Clinical & Product Education

• Territory Support & Field Coordination

• Customer Needs Assessment

• High-Pressure Decision Making

• Cross-Functional Team Collaboration

• Time Management & Multitasking

• Professional Communication

PROFESSIONAL EXPERIENCE

Manager

Pappadeaux Seafood Kitchen – San Antonio, TX

2022 – Present

• Led, coached, and developed 20+ team members, improving retention and performance in a high-volume, fast-paced environment

• Recruited, onboarded, and trained new hires while reinforcing service standards and operational excellence

• Managed daily operations including scheduling, inventory oversight, cash reconciliation, and performance accountability

• Built strong customer relationships, consistently resolving concerns and ensuring repeat business

• Demonstrated situational leadership under pressure while balancing operational, customer, and financial priorities

Sales-Relevant Impact: Territory management mindset, relationship building, coaching, performance accountability

Bartender & Server

Pappadeaux Seafood Kitchen – San Antonio, TX

2019 – 2022

• Educated customers on product offerings and recommendations, increasing satisfaction and repeat visits

• Managed inventory accuracy and point-of-sale transactions while maintaining attention to detail

• Multitasked effectively while maintaining professionalism and accuracy during peak demand

Sales-Relevant Impact: Consultative selling, objection handling, product education, relationship retention

Emergency Medical Technician (EMT)

Superior Mobile Health – San Antonio, TX

2023 – 2025

• Provided emergency and non-emergency patient care in high-pressure clinical environments

• Administered medications within scope of practice with strict adherence to protocols and patient safety

• Communicated effectively with patients, families, nurses, and physicians

• Recognized for receiving the highest number of patient compliments company-wide in 2023

• Maintained professionalism, composure, and accuracy during time- sensitive medical situations

Sales-Relevant Impact: Clinical credibility, physician interaction, communication under pressure, trust building

EDUCATION

Bachelor of Science

University of North Texas – Denton, TX

Majors: Business, Biology, Psychology

Masters of Medical Science

Southern California University

CERTIFICATIONS

Emergency Medical Technician (EMT)

Workplace Violence Administrator

ADDITIONAL STRENGTHS

Former NCAA Division I Football Athlete - discipline, resilience, teamwork, coachability

Comfortable with travel, early mornings, long days, and performance expectations

Strong desire for growth within medical device, diagnostics, or biotech sales,

Contact this candidate