Versatile Generalist with Practical Trade Skills
Resume:
Joshua Wingenbach
Alva, OK *****
**********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Business Owner
Brave Motorcycle Gear LLC - Madison, SD
March 2020 to Present
One online business, has not been a viable source of income. Returning to workforce while restructuring. General Production Worker
Raven Industries - Madison, SD
April 2019 to February 2020
There were many departments I worked in creating hazmat suits and and parachutes. I filled in for nearly every department and received employee of the month. I left to start my own online business just before Covid, which happened almost immediately afterward. I've been working toward that goal for the last two years, but have not had full success yet, which is why I am seeking employment.
Clerk
Shop N Cart - Sioux Falls, SD
- Managed convenience store single handedly for a term. Watch gas pumps, stock coolers, help customers, clean entire store, keep down theft, customer service, and money handling.
- Assistant manager.
Head Cook
Gyro's By Ali - Oklahoma City, OK
- Set-up restaurant before grand opening and helped create standards/structure.
- Working as the daytime cook and prep cook for both shifts in close partnership with one other employee.
- Manage all inventory and ordering, only key holder to business besides owner. 24 Hour On-Call Tire Truck Operator and Assistant Manager Ampride Tire - Alva, OK
- Repaired and replaced tires ranging from lawnmower tires to tractor tires. Mostly oil field semis and harvest tractors.
- Overcame two serious injuries one life threatening, still returned to perform better in new ways never letting excuses stop me.
- General automotive work on brakes, alignment, oil, general service, and maintenance.
- Fully certified in all aspects of Bridgestone/Firestone Tires. Shop Hand
Ampride Tire - Alva, OK
- Repaired and replaced tires ranging from lawnmower tires to tractor tires.
- General automotive work on brakes, alignment, oil, general service, and maintenance. - Left due to a serious injury outside work.
Bartender, Host, Dishwasher, Waiter, Cook, Hotel Clerk, Casino Cashier, and Night Auditor Hickok's Iron Horse - Deadwood, SD
- Most experience as casino cashier and night auditor.
- Counted daily revenue for four departments, worked casino surveillance.
- Twice weekly counted entire casino revenue from machines and cage totaling $250,000 to $750,000 average by hand with not one discrepancy in two years. Handyman, Garage Door Installer/Repairman, Farm and Yard Hand, Vehicle Maintenance Specialist
Town & Country - Alva, OK
- Home, apartment, commercial property maintenance, restoration, and improvement.
- Sole employee for multiple residential, apartment complexes, garage door business, owner's personal farm, storage business, overall vehicle maintenance, helped with metal building side company.
- Commercial and residential garage door installation and repair.
- Skilled in wood working, painting, drywall, painting, framing, and concrete. - Basic skills obtained in plumbing and electrical. - Some farm and automotive work. Telephone Sales, Technical Support, and Customer Service 2nd Story Software
• Cedar Rapids,
• Makers of Taxact software.
• Worked on development team creating and testing software and tax accuracy.
• During tax season: telephone sales, technical support, and customer service. Work Study Student/Enrollment Telecommunicator
Rocky Mountain College
- Billings
- Worked in admissions making phone calls and web site work on work-study program. Digitizer
Yellowbook USA - Cedar Rapids, IA
• Worked as a Digitizer organizing ads, graphics, text for the yellow pages nationwide.
• Helped with Pindar lab that was placed within Yellowbook as a business incubator. Education
Some college in Clinical Psychology
University of Phoenix
2007 to 2008
None in English
Rocky Mountain College - Billings, MT
2002 to 2003
None in Computer Science
Northwest Technology Center - Alva, OK
2001 to 2002
Northern Oklahoma College - Enid, OK
2001 to 2002
Skills
• Locksmithing (1 year)
• Restoration Industry Experience
• Restoration
• Database Design
• Metal Building Erection
• Woodworking
• Oil Change
• Door Hanging
• Brake Repair
• Automotive Repair
• Suspension
• Drywall
• Basic math
• English
• Customer service
• Typing
• Sales
• Cash handling
• Alignment
• Transmissions
• Mechanical Knowledge
• Handyman
• Mechanic Experience
• Vehicle Maintenance
• Microsoft Excel
• Conflict management
• Managed care
• Microsoft Word
• Construction
• Facilities Maintenance
• Plumbing
• Veterinary Technician Experience
• Windows
• Forklift
Assessments
Call Center Customer Service — Highly Proficient
December 2020
Applying customer service skills in a call center setting Full results: Highly Proficient
Scheduling — Highly Proficient
October 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Highly Proficient
Verbal Communication — Highly Proficient
October 2020
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
September 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Sales Skills — Proficient
September 2020
Influencing and negotiating with customers
Full results: Proficient
Typing — Proficient
December 2020
Transcribing text using a standard keyboard
Full results: Proficient
Basic Maintenance and Repair — Highly Proficient
December 2020
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Highly Proficient
Customer Service Manager — Proficient
December 2020
Managing customer service representatives and resolving customer issues Full results: Proficient
Customer Service — Highly Proficient
December 2020
Identifying and resolving common customer issues
Full results: Highly Proficient
Veterinary Technician — Familiar
December 2020
Providing medical care to animals in a veterinary setting Full results: Familiar
Workplace English — Expert
December 2020
Understanding spoken and written English in work situations Full results: Expert
Mechanical Knowledge — Proficient
December 2020
Understanding and applying mechanical concepts and processes. Full results: Proficient
Customer Focus & Orientation — Highly Proficient
September 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Call Center Customer Service — Highly Proficient
December 2020
Applying customer service skills in a call center setting Full results: Highly Proficient
Cooking skills: Basic food preparation — Familiar
December 2020
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Familiar
High school classroom management — Proficient
December 2020
Minimizing classroom disruption and engaging students Full results: Proficient
Brand ambassador — Highly Proficient
December 2020
Promoting brand awareness and sales
Full results: Highly Proficient
Administrative assistant/receptionist — Proficient December 2020
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Automotive maintenance — Proficient
December 2020
Knowledge of vehicles, vehicle maintenance, and repairs Full results: Proficient
Problem solving — Highly Proficient
December 2020
Measures a candidate's ability to analyze relevant information when solving problems Full results: Highly Proficient
Automotive maintenance — Proficient
May 2023
Knowledge of vehicles, vehicle maintenance, and repairs Full results: Proficient
Mechanical knowledge — Proficient
May 2023
Understanding and applying mechanical concepts and processes Full results: Proficient
Delivery driver — Proficient
August 2022
Interpreting instructions or signs and solving problems Full results: Proficient
Attention to detail — Proficient
May 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work style: Reliability — Proficient
August 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Sales skills — Proficient
September 2020
Influencing and negotiating with customers
Full results: Proficient
Work style: Professionalism — Proficient
May 2021
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Administrative assistant/receptionist — Proficient April 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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