Remote-Ready Customer Service Professional with Diverse Experience
Resume:
Teresa Quiroz
**********@*****.***
Excellent skills with close attention to detail to provide quality work. A team player ready to accept new challenges and responsibility. Focus on ensuring a safe environment for room to grow in business development. Air Team
Waitress/Server/Busser
Jan 2024 – Dec 2024
• I attended and worked closely with the senior community and attended to their wants and needs. Specifically, I would prep and serve them meals as well as write up their desired menu. This job required a lot of interpersonal interaction and care.
• Job description also included safety and sanitation as I was required to clean up tables/dishes/silverware to maintain quality and state regulations. Sports clips
Hairstylist, Aurora
Jan 2023-Sept 2023
• Encompassing a variety of clients on a walk-in daily basis beauty salon. Worked with men, women and children to complete desired haircuts and styles on daily basis.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Amazon
Warehouse worker
Mar 2021- Dec. 2022
• Fulfilling and organizing orders daily. Handling different packages and sending them to sectional departments such as sending and receiving. I kept up with the daily tasks of keeping our team organized and running. Attention to detail as it was my responsibility to keep up with the company’s inventory and packages.
Hair Cut Salon
Hairdresser, Naperville
Jan 2017-Dec 2019
• Created hairstyles, color and toned clients’ hair according to specific formulas. Supported receptionist desk as needed, receiving phone calls, entering appointments and collecting payments for services rendered. Completion of next appointments and maintained customers sales and services by 20% in my client base.
Teresa Quiroz
**********@*****.***
2
Best Western
Front desk customer service, Aurora
Jan 2015-Dec 2016
• Greeted visitors and customer upon arrival, offer assistance and answered questions to build rapport and retention. Used internal software to process reservations, check ins and check outs. Educated guests on hotel security features and instructed on important information regarding safety process and procedures. Liaised with housekeeping and maintenance staff to address requests and complaints made by guest.
Joliet Junior College
Business AAS
Professional development completed in business science. GP 3.5 and expected to graduate in 2025. Roselle Cosmetology School
Cosmetology State board license current
Professional development completed in the study of hair, nails, skin and make up. South Suburban College
Certificates and credits
Microsoft office, Word, Excel, Outlook and Power point. Bilingual in English and Spanish, achieving communication translation in Spanish to English through explaining effectively job duties and helping with daily task and completion goals in safety protocol. Life skills in conflict resolution.
References available upon request
Contact this candidate