KAPRICIA W. MILLER
Customer Relations Specialist
PROFILE
I was born in Birmingham, Alabama. Graduated from Woodlawn Magnet High School 1991, married in 1994 had 2 children and I have always maintained a position either in Customer Relations or Managing files for various companies temporary and permanent positions. I am very prompt, dependable as well as a self-starter and team player. I am a firm believer in teamwork, being honest and lending a helping hand as needed. Between work, I decided to enroll myself back in school to continue pursuing higher education and create a path in a better job opportunity where I can advance and [be a great asset to the company.
CONTACT
PHONE:
EMAIL:
********.******@*****.***
HOBBIES
Modeling Full Figure Influencer
Traveling
Painting
Interior Design
EDUCATION
Strayer University
July 2 2018 – Present (Graduation December 2022)
I currently hold a 4.0 GPA and have been on the Honor Roll since being a student at Strayer University. I’ve received 7 of 9 Graduation Tuition Awards, taking all Honors Courses leading to a bachelor’s degree in Health Administration.
WORK EXPERIENCE
Lanier dba Reef Parking Solutions Cashier/LPR Tech
March 2013 – January 31, 2021
Responsible for maintaining accurate and up to date records of all vehicles entering the parking section of Birmingham Shuttlesworth Municipal Airport as well as professional and courteous Customer Service assistance of the patrons with credit card or cash transactions.
Jefferson County Office of Senior Services/Administrative Assnt II
December 2008 – December 2012
Professionally managed all incoming calls and directed requests for assistance and employment according to departments. Planned and coordinated events for seniors and effectively managed client data.