Results-Driven Retail District Manager
Resume:
Gwendolyn Jones
San Pablo Ca. 94806
***********@*****.***
EXPERIENCE
Barnes & Noble San Diego — Area Manager
June 2018 - January 2024
Responsible for the sales and operational performance of approximately 22 stores in the San Diego and Inland Empire markets in Southern California. My responsibilities also included:
-Recruiting, promoting, hiring, and training Store Managers
-Evaluation of performance for store executives
-Assure store executives have effective recruiting and training plans in place
-Overseeing the merchandise assortment planning of each location
-Observing adherence to company merchandising guidelines
-Assure store merchandise assortments reflect their specific customer base.
-Set annual sales and payroll plans for each location. Total volume of responsibility was approximately 157 mil.
-Recommend areas for store expansion and oversee the opening of new locations
— Barnes & Noble Arizona - District Manager
June 2016- June 2018
Responsibilities were generally the same as those of the Area Manager position listed above
Barnes & Noble Booksellers - Store Manager
September 2002 - June 2016
During this 14 year period I was assigned to poor performing stores with the goal of improving their performance in sales, operations, shortage, turnover, and employee morale. Volume ranged from 5mil to 17mil
EDUCATION
San Francisco State University-B.A. Degree Management
Oakland Technical High - Oakland Ca. -High School Diploma
SKILLS
Effective Communication Skills, Excellent Trainer and Strategist, Performance Driven, Goal focused, Proven Sales and Operational Performance, Outstanding Customer Service Skills
AWARDS
Most Improved Store Shortage Performance in the Region 2003, 2004, 2010, 2011, 2014, 2017, 2022
Highest Store Outside Sales Performance: 2003, 2004, 2005, 2008, 2009, 2011, 2023
Highest Outside Sale Performance for a District in the Region 2016
Highest Sales Percent Increase for a District in the Region 2022
Activities
Bookclub, Golfclub, Womens Ministry, President of Landscaping Committee H.O.A.
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