Accounts Receivable & Collections Specialist

Leticia Gonzalez

Santa Ana, CA, United States

+1-714-***-**** ️ ********@*****.***

PROFESSIONAL SUMMARY

Detail-oriented Accounts Receivable and Collections professional with 10+ years of experience supporting accounting teams through full-cycle A/R, collections, reconciliations, and compliance-driven financial operations. Strong background in temporary and contract accounting support, high-volume collections, and month-end A/R processes. Advanced Excel user with extensive ERP and accounting system experience.

WORK EXPERIENCE

Accounting & Collections Specialist (Temporary Assignment) Evolus – Newport Beach, CA

CV Resources Agency Sep 2025 – Present

• Support the Accounting team with accounts receivable and collections during temporary assignment.

• Perform high-volume collection follow-ups on outstanding invoices to ensure timely payments.

• Reconcile customer accounts and research payment discrepancies.

• Assist with cash application and month-end A/R close support.

• Maintain accurate aging reports and collection documentation using Excel and accounting systems.

• Collaborate with internal teams and external customers to resolve billing issues.

• Ensure compliance with company accounting policies and procedures. Accounts Receivable Specialist

Vortex Industries, Inc. – Irvine, CA

Nov 2022 – Aug 2025

• Managed full-cycle accounts receivable including invoice creation, portal submissions, and cash application.

• Reconciled incoming payments to maintain accurate customer account balances.

• Generated A/R aging reports and supported follow-up collections on past-due accounts.

• Utilized advanced Excel functions (VLOOKUP, Pivot Tables, formulas) to streamline reporting and improve accuracy.

• Supported internal audits and ensured compliance with accounting standards.

• Coordinated with service centers, customer service, and vendors to resolve discrepancies. Loan Funder & Collections Specialist

Challenge Financial – Orange, CA

May 2013 – Jan 2022

• Reviewed and audited loan applications for compliance with subprime auto credit guidelines.

• Processed loan funding, dealer payables, and accounts receivable transactions.

• Negotiated repayment plans and maintained collection performance goals.

• Conducted collections in compliance with FDCPA regulations.

• Performed skip tracing and borrower outreach to resolve delinquent accounts. Collections Specialist

Mas Financial – Santa Ana, CA

Jun 2010 – Apr 2013

• Conducted collection calls and correspondence to resolve outstanding balances.

• Processed adjustments, short payments, and dispute resolutions.

• Monitored account status and ensured timely follow-ups to meet departmental goals. EDUCATION

Certificate

Golden West College – Huntington Beach, CA 2016

SKILLS

Accounting & Finance:

Accounts Receivable, Accounts Payable, Invoice Management, Auditing & Reconciliation, GAAP, Financial Reporting

Temporary & Contract Accounting:

Temporary & Contract Accounting Support, High-Volume Collections, Month-End A/R Support Software & Systems:

Oracle, PeopleSoft, Sage, QuickBooks, SAP, Bill.com, Microsoft Dynamics, Coupa, CRM Systems, NetSuite

Excel & Data Analysis:

VLOOKUP, Pivot Tables, Formulas, Data Reporting

Collections & Compliance:

FDCPA Compliance, Payment Negotiation, Debt Recovery, Vendor Onboarding Languages:

English (Intermediate), Spanish (Conversational)

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