Remote Operations Leader with 15+ Years Experience

Sally Halder

Roseville, CA 916-***-**** ***********@*****.***

Professional Summary

Results-driven Manager with 15+ years of leadership experience in driving operational excellence, revenue growth, and team engagement. Recognized with President’s Award for consistently exceeding goals across revenue, payroll management, and associate retention. Successfully increased annual revenue by 9%, placed manager in the top 20

% companywide, while reducing shrinkage from 2.8% to 1.9%. Known for delivering high performance on KPIs and fostering a culture of accountability, quality, and continuous improvement.

Work Experience

RL Liquidators Sacramento, CA

Multi-site Manager November 2021 – Present

●Drive successful launch of flagship Falling Prices store, introducing a grocery-focused retail concept that captured 35% market growth

●Direct multi-unit operations across 7 locations, including grocery, retail, and auction formats, consistently surpassing annual sales targets and top-performing KPI’s

●Developed high-performing teams and operational strategies from inception, designing store layouts, establishing payroll budgets, and setting sales goals to maximize efficiency and revenue

●Enforce strict compliance with federal, state, and local regulations, including food safety standards, achieving 100% adherence and mitigating risk across all locations

99 Cent Only Stores Sacramento, CA

Store Manager October 2018 – November 2021

●Led high-volume store with 50+ team members, streamlining daily operations to drive $7M+ in annual revenue and achieved 10% growth

●Optimized inventory management, purchasing, and visual merchandising processes, boosting profitability by 20% and reducing stock discrepancies

●Secured top 2% companywide ranking by delivering 98.3% customer satisfaction score through effective team leadership and operational efficiency

Total Wine & More Elk Grove, CA

Store Manager January 2017 – October 2018

●Led 38-member cross-functional team at America’s Wine Superstore, driving $10M+ in annual sales in a highly competitive market and improving overall team productivity

●Expanded sales of a high-margin brand from 45% to 70% of total annual revenue, enhancing profitability and market share

●Achieved Cicerone certification and applied expertise to train department leaders on advanced selling techniques, boosting team sales performance by XX%

99 Cent Only Stores Roseville, CA

Store Manager October 2015 – January 2017

●Oversaw 50+ employees and managed budgeting, forecasting, vendor partnerships, and financial reporting, streamlining operations and boosting efficiency

●Accelerated team performance to surpass production goals, driving a 100% increase in alcohol sales and contributing 35% revenue growth

●Orchestrated talent acquisition and new hire training programs, strengthening team capabilities and elevating goal attainment by 20%

●Coached high-potential team members, resulting in promotions of 2 Assistant Managers to Store Manager positions and reinforcing the leadership pipeline

Dollar Tree Sacramento, CA

Store Manager June 2012 – October 2015

●Command a 25-member team, directing supply chain operations, staff development, and financial reporting, generating $6M+ in annual revenue

●Delivered consistent year-over-year sales growth, earning Top Gun recognition and maintaining top 20% company performance in shrink control and workforce retention

●Implemented innovative merchandising and marketing initiatives that outperformed ROI targets

Additional Experience

Marshall's Assistant Store Manager

●Achieved 7% increase in store revenue and more than doubled TJX credit card sign-ups by implementing targeted sales initiatives and optimizing team performance

●Transformed customer satisfaction scores from 49% to 80% by equipping staff with rapid problem-solving skills and reinforcing consistent service excellence

●Oversaw the planning and execution of a store remodel and reopening, establishing a replicable model that guided future store initiatives

Skills

Inventory Management, Sales Forecasting, Budgeting, Payroll Management, Visual Merchandising, Customer Relationship Management, Loss Prevention, Vendor Management, Staff Training, Financial Reporting

Education

Associate’s degree, Sports Physiology and Nutrition UC Hayward

Certifications

Food Safety Certification SERV Safe

Beer Certification Cicerone Certification Program

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