***********@*****.***
Marietta, GA
Highly organized and efficient
professional with 9+ years of
experience in office management and
administration, including team
leadership, financial record-keeping,
and ensuring compliance. Proven
ability to streamline operations,
manage multiple tasks, and provide
exceptional support. Seeking a
challenging office management role
where I can utilize my expertise to
improve organizational effectiveness.
Skills
PROFESSIONAL SUMMARY
SKILLS
Office Management &
Administration
Employee Training & Supervision
Quickbooks
Accounting & Bookkeeping
Payroll Processing A/P & A/R
Microsoft Office Suite (Word,
Excel)
CERTIFICATIONS
• Notary
TALANTA ABAD
Bookkeeper/Office Manager
* Managed financial records and reconciled multiple bank statements using QuickBooks, ensuring 100% accuracy.
* Prepared and delivered invoices, financial reports, confidential documents, and business proposals, improving communication efficiency.
* Cultivated strong relationships with vendors, general contractors, and residential customers, resulting in improved collaboration and customer satisfaction.
* Managed accounts payable and receivable, processing multiple transactions per month with meticulous accuracy.
* Administered weekly payroll for 25 employees, including issuing paychecks, statements of earnings and deductions, and managing payroll records.
* Ensured adherence to financial regulations and company policies, mitigating risk and maintaining operational integrity.
Certified Trainer/Server
* Accurately processed customer payments and managed detailed check itemization, ensuring efficient transaction handling.
* Demonstrated comprehensive knowledge of food and beverage service standards, serving as a role model for new servers and promoting service excellence.
* Onboarded and trained multiple new team members in restaurant procedures, menu items, and customer service strategies, contributing to a 20% improvement in new hire performance.
* Provided exceptional customer service as the first point of contact, creating a welcoming atmosphere and setting a positive tone for the dining experience.
* Proactively engaged with customers to take orders, ensure satisfaction, and resolve any issues promptly, resulting in high levels of customer satisfaction and repeat business.
Supervisor Assistant
* Provided administrative support at conferences, meetings, and special events, including coordinating logistics and ensuring smooth execution.
* Managed and tracked orders for materials and textbooks, ensuring timely delivery and efficient inventory control.
* Composed and managed professional correspondence, including letters, memos, and emails, utilizing Microsoft Word and Excel to maintain clear and effective communication.
* Drafted, proofread, and edited confidential correspondence and documents, maintaining accuracy and confidentiality.
EXPERIENCE
U.S. Cabinetworks LLC
Mar 2013 – Jan 2022
Marietta, GA
Longhorn Steakhouse
Oct 2006 – Mar 2013
Austell, GA
Cobb County School Board of Education
Jun 1999 – Oct 2006
Marietta, GA
Completed coursework towards College
Preparatory Seal
EDUCATION
McEachern High School
GPA: 3.3
Jun 1998
Powder Springs
Relevant Coursework
• Hope Scholarship