Communications Analyst with Clear Messaging Expertise

MARGO PHILLIPS

404-***-**** *******************@*****.***

Portfolio: https://gogoogram.wixsite.com/copymargo

SUMMARY

Communications professional with experience supporting internal and external messaging across corporate, media, and agency environments. Skilled in drafting executive communications, coordinating editorial calendars, preparing presentation materials, and maintaining digital content platforms. Known for clear writing, strong organization, and the ability to translate complex information into concise, engaging communication. Comfortable collaborating with leadership and cross-functional teams to ensure messaging is accurate, timely, and aligned with organizational priorities.

EDUCATION

M.A. Writing

Nova Southeastern University — Davie, Florida

B.A. International Trade

Auburn University — Auburn, Alabama

PROFESSIONAL EXPERIENCE

Fractional/Freelance Communications Writer & Strategist

Self-Employed 2024–Present

Develop communications content and messaging for a range of clients across marketing, media, and nonprofit sectors.

• Draft internal and external communications including emails, website content, newsletters, and executive messaging

• Maintain editorial calendars and manage multiple communication projects simultaneously

• Create presentations, reports, and messaging materials for leadership and stakeholders

• Conduct research and content audits to ensure accuracy and clarity of messaging

• Support digital communications including blogs, websites, and social platforms

• Use AI tools to assist research, drafting, and editing while ensuring final content remains human-centered and polished

Managing Editor

The Savings Group 2022–2023

Oversaw editorial production and internal communications for a financial services organization.

• Drafted and edited company communications and stakeholder messaging

• Coordinated across departments to ensure information shared internally and externally was accurate and timely

• Managed editorial workflow, project timelines, and communication priorities

• Analyzed engagement data and performance metrics to inform communication strategies

• Supported leadership communications and responses to external inquiries

Content & Communications Manager

IBO 2019–2022

Led communications strategy and managed writers supporting multiple client projects.

• Managed writers and editors producing content across digital channels

• Developed editorial calendars and communication strategies for a large client base

• Conducted research and content audits to identify opportunities for improved messaging

• Presented communication strategy recommendations to leadership

• Ensured messaging consistency across websites, reports, and marketing materials

Editorial Director

Viral Media Partners 2016–2019

Directed editorial strategy and managed a team of content creators.

• Supervised writers and editors producing high-volume digital content

• Developed messaging strategies that increased website engagement and audience growth

• Coordinated publishing schedules and editorial planning

• Conducted interviews and research for feature content

Communications Specialist

Carrington Mortgage Services 2016–2017

Supported internal and external corporate communications initiatives.

• Drafted written responses to stakeholder inquiries and requests for information

• Managed messaging across internal communication platforms

• Coordinated with leadership to support company communication strategies

• Assisted in maintaining corporate messaging consistency

Reporter

Courthouse News Service 2012–2016

Covered civil court proceedings and produced daily news reports.

• Researched and wrote legal news stories under tight deadlines

• Maintained relationships with court officials and legal professionals

• Ensured accuracy and clarity in reporting complex legal matters

Content Manager

REI/CPA 2010–2012

Managed communications and digital content for multiple real estate organizations.

• Developed and maintained website and newsletter content

• Conducted content audits and implemented messaging improvements

• Coordinated freelance contributors and managed editorial timelines

TECHNICAL SKILLS

Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

SharePoint Content Publishing

Google Workspace

WordPress

HubSpot

Editorial Calendars & Content Planning

Internal Communications & Executive Messaging

Presentation Development

Content Strategy & Research

Portfolio: https://gogoogram.wixsite.com/copymargo

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