Customer Experience and Operations Specialist

Jessica Almeida

Red Bluff, CA *****

*********@*****.***

+1-209-***-****

Professional Summary

I am energetic and am dedicated to my work. I believe there's always room for improvement. My goal is to not just do a good job but become a asset to your company Willing to relocate to: Corning, CA

Authorized to work in the US for any employer

Work Experience

Crew Member

Amazon Warehouse-Orland, CA

October 2025 to December 2025

sort packages for delivery

Night Lead Custodian

ABM Industries Inc.-Stockton, CA

February 2024 to September 2025

Im making sure Amazon is fully stocked and sanitary from one end of the wearhouse all the way to the other.

Material Handler/Machine Operator

DRAXLMAIER-Livermore, CA

October 2022 to November 2023

Drive stand up Forklift to Feed the line with material, assembling of door panels,operate push welder,speaker press welder, final inspection, package and shipment preparation. Assembly Line Worker

West Coast Magnetics-Stockton, CA

October 2018 to September 2022

I worked on the agilent line. My main roll was to impregnate coils. Which are used for medical research in Singapore.these are electrical components so reading work instructions, measuring, testing,and a lot of soldering

Server/Bartender

Brinker International Corp. / Chili's Grill & Bar Restaurant-Manteca, CA June 2010 to September 2016

Take orders to customers specifications make sure they are happy with the food and, process payment and side work to keep restaurant clean and stocked Mattress inspector

Mattress Marshals-Northern California

January 2006 to April 2009

Travel to customers homes that bought high end mattresses that were not satisfied and wanted to return it under the warranty.i would take measurements and photos showing specifically what the warranty company would except and try to prove the customers complaint to be valid and get the approval for the claim

Morning Manager

Domino's-Stockton, CA

April 2000 to July 2005

Responsible for opening the store prepping the make line for the day . input inventory we received and ordering inventory for the coming week.draw counting and bank drops, customer service and problem's or complaints

Night Maintenance Supervisor/front desk

In-Shape Health Clubs-Stockton, CA

June 2002 to May 2005

All maintenance needed through out the gym .Checking in club members, keeping gym organized, clean, and smiles on all the members faces

Janitorial Worker

Education

GED (GED)

Linberge adult sshool-Manteca, CA

February 2021

GED (GED)

Linberge adult sshool-Manteca, CA

February 2021 to February 2021

Upper secondary education

Skills

• Preventive maintenance

• Gym cleaning experience

• Commercial cleaning

• Personal protective equipment (PPE) use

• Vacuuming

• Quality assurance within manufacturing

• Industrial equipment

• Teamwork

• Customer service

• Assembly Worker

• POS

• Toroid and coil winding

• Materials Handling

• Warehouse supervisor experience

• Carpet extractors

• Management

• Restaurant Experience

• Floor scrubbers

• Electrical component assembly

• Steam cleaners

• Heat gun/hot tweezers

• Material kitting

• Tinning electrical component for testing using tining pot

• Sales

• Hospitality

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• Facility maintenance issue reporting

• Power tools

• Merchandising

• Cash handling

• Janitorial experience

• Medical device assembly

• Bleach

• Stocking inventory

• Computer skills

• Impregnation operator .

• Quality assurance

• Wire spec winding

• Kitting

• Word processing

• ERP systems

• Air filter replacement

• Manual handling

• GD&T

• Hand winding/machine winding

• Calipers

• Floor care

• LOTO

• Quality inspection

• Serving

• Minor plumbing repair

• Cleaning

• Manufacturing facilities cleaning

• Dusting

• Materials handling

• Schematics

• Microscope inspection

• Serving Experience

• West coast Magnetics (4 years)

• Floor cleaning chemicals

• Kitchen experience

• West coast Magnetics

• HACCP

• Microsoft Office

• Disinfectant cleaning chemicals

• Safe lifting practices

• Glass cleaning chemicals

• Forklift

• Banquet experience

• Upselling

• Mops

• Vacuum cleaners

• Host/hostess experience

• Chemical agent handling

• Sanitizing surfaces

• Window cleaning

• Time management

• Electrical troubleshooting

• English

• Warehouse cleaning experience

• Assembly line

• GMP

• Database management

• Facility maintenance painting

• Chemical handling safety procedures

• Fire safety procedures

• Minor facility damage repair

• Floor buffers

• Unitizing

• Retail Sales

• Front desk

• Custodial experience - Custodial experience (1-2 years)

• Machine operation

• Assembly

• Shipping & receiving

• Cash register

• Quality assurance standards in production

• Light bulb replacement

• Restaurant experience

• Blueprint reading

• Multitasking

• Cutting

• Heavy lifting

• Ladder safety procedures

• Crimper/tweezers/hand tools

• Bussing

• Food preparation

• Palletization

• Food service cleaning

• Furniture assembly

• Evacuation procedures

• Read blueprints/customer first article

• Kitchen management

• Packaging

• Ammonia-based cleaners

• Warehouse management system

• Soldering

• Guest services

• Restaurant Management

• Hand tools

• Warehouse experience

• Electrical wiring

• Programmable logic controllers

• Load & Unload

• Pressure washers

• Tooling

• Sage

• All-purpose cleaning chemicals

• Manufacturing

• Communication skills

• Brooms

• Carpet cleaning chemicals

• Microsoft Excel

• Mopping

• Waste removal

Certifications and Licenses

IPC-610 Certification

February 2019 to February 2023

Module 1, 2, and 4

October 2020 to October 2022

Soldering certified in three modules

Forklift Certification

J Standard Certification

Contact this candidate