Entrepreneurial Retail & Hospitality Professional

Keri High Granier

Trinity, Texas 936-***-**** *******@***.***

Etsy Shop: https://kerigranier.etsy.com

Professional Summary

Entrepreneurial and customer-focused professional with over a decade of experience in hospitality, retail sales, and small business management. Owner of Granier’s Jewelry, an online vintage and contemporary jewelry shop specializing in resale and curated pieces. Known for strong customer relationships, sales ability, and operating efficiently in fast-paced environments. Currently pursuing a Bachelor’s degree in Business at Southern New Hampshire University to further expand leadership and business management expertise.

Professional Experience

Owner Granier’s Jewelry – Online Business

Operate and manage an online jewelry resale business specializing in vintage and contemporary pieces

Create product listings, pricing strategies, and detailed descriptions for online sales

Manage customer service, order fulfillment, shipping, and inventory tracking

Market products through online platforms to increase visibility and sales

Bartender / Cashier Paps Taps – Trinity, TX (2017–Present)

Deliver high-quality customer service in a busy bar environment

Accurately process cash and card payments using POS systems

Maintain organization and cleanliness while managing multiple customers

Build relationships with repeat customers to create a welcoming atmosphere

Cashier J&C Liquor – Trinity, TX (2014–2017)

Handled customer purchases and POS transactions

Assisted customers with product recommendations

Maintained store displays and inventory organization

Bartender / Waitress KC’s I Love This Bar & Grill – Trinity, TX (2013–2016)

Provided attentive service in a fast-paced restaurant setting

Managed multiple tables while maintaining order accuracy

Supported team operations to maintain efficient service

Bingo Attendant Spirit Mountain Casino – Grand Ronde, OR (2005–2006)

Assisted customers during games and verified winning cards

Handled supply sales and customer questions

Rural Carrier Associate United States Postal Service – Conroe, TX (2004–2005)

Sorted and delivered mail and packages on assigned routes

Maintained organization and reliability in daily deliveries

Cashier Walmart – Klamath Falls, OR (2003)

Processed customer purchases and handled payments

Provided assistance and product location guidance

Supervisor Subway – Copperas Cove, TX (1998–1999)

Supervised team members and assisted with training

Maintained food safety standards and store cleanliness

Education

Southern New Hampshire University (SNHU)

Bachelor’s Degree in Business – Currently Attending

Montgomery College / Lone Star College System

Medical Office Administration Studies

County High School – Buena Vista, Georgia

High School Diploma

Core Skills

Customer Service Excellence

Sales & Retail Operations

Bartending & Hospitality Service

Small Business Ownership

Online Sales & Product Listings

Inventory Management

POS Systems & Cash Handling

Team Leadership & Communication

Certifications

TABC Certified

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