Dynamic Customer Service Specialist with Operations Experience

Chasity Keener

**************@*****.*** 405-***-**** Pond Creek, OK

Summary Dynamic professional with a proven track record in customer service at Capital Marketing LLC, excelling in effective communication and facilitating positive customer relationships. Adept at inventory management and team collaboration, ensuring consistently high satisfaction rates and timely service in fast-paced environments. Committed to delivering exceptional results and enhancing guest experiences.

Skills

●Customer service

●Effective communication

●Inventory management

●Professionalism and courtesy

●Team collaboration

●Customer relationship management

Experience Reservationist - Capital Marketing LLC (Oklahoma City, Oklahoma) November 2024 - June 2025

●Delivered exceptional remote customer service ensuring guest satisfaction

●Engaged in and initiated calls while delivering information regarding various products and services.

●Complied with established guidelines during guest interactions. Crew Member - Sonic Drive In (Fairview, Oklahoma)

April 2023 - June 2023

●Processed takeout orders quickly to ensure timely delivery of meals.

●Performed cashier duties such as taking orders, collecting payments and providing change.

●Adhered to health department regulations regarding food handling procedures. Cook - Jacket Stop (Fairview, Oklahoma)

June 2022 - April 2023

●Executed dish preparation in fast-paced environment to sustain a high customer satisfaction rate.

●Coordinated with wait staff to ensure timely delivery of meals to customers.

●Managed inventory levels of ingredients and supplies necessary for daily operations.

Education and Training LPN

May 2023

High Plains Technology Center, Woodward, OK

#HRJ#e13b97b4-92a7-4211-b6b8-a1b650c57777#

Contact this candidate