Hostess Position Applicant with 7+ Years in Customer Service
Resume:
Janelle Brown
Detail oriented Customer Service Associate with over 7 years of experience committed to developing relationships with customers to identify needs for better service opportunities in various customer service roles.
808 W Central Blvd
Orlando, FL 32805
***********@*****.***
EXPERIENCE:
Burger King, Orlando, FL — line cook
Phone: 407-***-**** September 2025 - November 2025
Line cooks prepare menu items according to recipes and standards. They maintain cleanliness and organization of the kitchen and collaborate with kitchen staff to ensure timely service. They also assist in inventory management and stock rotation.
Raising Cane’s, Orlando, FL — Crew Member
Phone: 407-***-**** March 2025 - June 2025
Crew Members perform essential duties across various areas of a restaurant, including food preparation, customer service, and maintaining cleanliness. They may take orders, serve food, answer customer questions, and handle cash transactions. Additionally, they may assist with food preparation, cleaning, and other operational tasks.
Altumint(Level One), Lanham, MD — Customer Service Representative
Phone: 888-***-**** July 2023 - August 2023
Responsible for processing parking citations, traffic citations, and posting them. Processing administrative reviews to respondents, protesting citations, arranging for public hearings. Coordinating with judicial court systems to gather and provide information to arrange for public hearings, Processing refund reports for overpayments/dismissals. As well as, processing administrative reviews to respondents protesting citations.
Marriott(Four Points by Sheraton), Richmond, VA — Front Desk Agent
Phone: 804-***-**** October 2020 - July 2022
Responsible for registering guests and collecting necessary information, confirming group reservations and arranging personalized services for VIP customers and event attendees, like wedding guests. Performing various tasks such as upselling additional facilities and services, when appropriate. Maintaining updated records of bookings and payments. Ensuring customer service.
Starbucks Premium Coffee Company(Safeway), Silver Spring/Bowie, MD — Barista/Shift Supervisor
Phone: 443-***-**** February 2019 - June 2023
Welcoming customers, informing them about specials, or new items. Answering orders and accepting orders and payments. Updating signage and displays to attract customers. Taking inventory and replenishing items. Contacting various stores and helping other locations when needed.
Claflin University, Orangeburg, South Carolina — Office Assistant (work study)
Phone: 803-***-**** August 2017 - August 2018
Answering and handling multi-phone lines, receiving and distributing office mail. Assisting executive staff, preparing files for incoming students and sorting emails. Responsible for updating addresses, names, and telephone numbers for incoming students and performing various office tasks.
SKILLS
Administrative experience
Cash Handling/POS
Customer Support
Microsoft Outlook/Excel
Communications
LANGUAGES
English
EDUCATION
Irmo High School
Diploma
Graduated. 2017
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