Cybersecurity & Software Development Professional

Alexander P. Chase

Wisconsin, U.S in/alexanderpaulchase 262-***-**** ******************@*****.*** WORK EXPERIENCE

ECP Remote

Cybersecurity Administrator Feb 2025 - Sep 2025

● Support SOC 2 compliance by gathering audit evidence, documenting controls, and coordinating with auditors and internal teams.

● Investigate and track vulnerabilities identified in AWS Inspector, validating remediation through Jira tickets and production deployments.

● Collaborate with developers and IT teams to remediate CVEs, improve patch management, and strengthen cloud security posture.

● Assist with domain administration, VPN client deployment, and integrations of security tools including Sophos, Cloudflare, and Microsoft Entra. Profound Logic Remote

Transformation Developer Feb 2023 - Jan 2025

● Updating old code bases to modern development standards, improving functionality with node.js.

● Optimizing code readability and maintainability by utilizing best practices in coding standard and documentation.

● Develop custom features for existing applications, tailoring solutions to meet client needs.

● Increasing software performance by identifying and fixing bugs through testing and debugging.

● Working with a small team and discussing issues to provide resolutions with the Agile Development life cycle.

TIDI Products, LLC Remote

Software Developer Jan 2022 - Dec 2022

● Improved software efficiency by troubleshooting and resolving coding issues.

● Saved time and resources by identifying and fixing bugs before product development.

● Discussed issues with team members to provide resolution and apply best practices.

● Triaged, created, and worked application support tickets. Northwestern Mutual Remote

Technical Support Analyst Mar 2020 - Nov 2021

● Managed over 100+ calls and chats from end-users a day, maintaining 95% customer satisfaction rate.

● Created, triaged, and worked technical support tickets.

● Troubleshot incidents reported by end-users to schedule system changes and identify solutions.

● Delivered comprehensive technical support to end-users, ensuring minimal downtime. EDUCATION & CERTIFICATIONS

Western Governors University Remote

Cybersecurity and Information Assurance - B.S.Expected 2026 Gateway Technical College Racine, Wis.

Software Development - A.S. (President's Honors)Sep 2018 - April 2020

● 4.0 GPA

CompTIA A+ Certificate 2025

● Industry-standard certification validating foundational IT skills in hardware, software, operating systems, and troubleshooting across enterprise environments. CompTIA Network+ Certificate 2025

● Demonstrates the ability to design, configure, and troubleshoot secure wired and wireless networks, covering routing, switching, IP addressing, and protocols. CompTIA Security+ Certificate 2025

● Validates expertise in core security functions including risk management, network defense, cryptography, identity management, and incident response. Demonstrates the ability to assess an organization’s security posture and implement effective mitigation strategies. CompTIA Secure Infrastructure Specialist (CSIS) Certificate 2025

● Stacked credential (A+, Network+, and Security+) recognizing advanced proficiency in securing enterprise environments, implementing layered defenses, and maintaining resilient IT infrastructure against emerging threats.

CompTIA IT Operations Specialist (CIOS) Certificate 2025

● Stacked credential (A+ and Network+) recognizing comprehensive IT operations expertise, including system administration, networking, and security best practices. Google Cybersecurity Certificate 2024

● Understand core cybersecurity concepts, including data protection, network security, threat detection, identifying, assessing, and mitigating security risks, and implementing effective incident response strategies.

ISC2 Certified in Cybersecurity (CC)2024

● Demonstrating a solid understanding of foundational cybersecurity principles, risk management, network security, and security operations.

SKILLS & INTERESTS

Skills: Web: HTML/CSS, JS, Node.js Programming: Python, Go, SQL Version Control: Git (GitHub) OS: Linux, Windows, macOS Cybersecurity: Risk Assessment, Threat Detection, Incident Response, Network Security, Vulnerability Management.

Interests: Cybersecurity, software development, AI, Machine Learning, creating home labs, Star Wars, Building custom PCs, Working Out daily, and relaxing with my three cats.

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