Experienced HR Assistant with Logistics Focus
Resume:
Daryl Baez
Lowell, Massachusetts, United States
*********@*****.*** 978-***-****
linkedin.com/in/daryl-baez-076a1956
Summary
Experienced Human Resources Assistant with a demonstrated history of working in the government administration industry. Skilled in Microsoft Word, Computer Science, Communication, and English. Five years experienced in the delivery and personal shopping industry with excellent logistics and time management acuity. Experience
Personal Shopper
Shipt
Feb 2022 - Present (1 year 6 months)
Schedule, accept, and shop orders through the Shipt app. Shop for and deliver orders created by customers.
Select replacement products based on customer preferences. Maintain communication with customers throughout the process to provide the best costumer service experience.
Personal Shopper
Instacart
Jan 2019 - Present (4 years 7 months)
• Delivered groceries to customers in a timely, accurate, and friendly manner.
• Maintained knowledge of the store layout and shopped for orders using a Mobile device.
• Checked in with customers to ensure that their order was correct and delivered it promptly.
• Delivered orders within the allotted time frame, ensuring customer satisfaction throughout the process.
• Ensure that all items were properly packaged for delivery before leaving the store.
• Maintained a positive attitude while delivering orders, even when faced with difficult situations or customers.
• Followed company policies regarding safety and security at all times during deliveries
• Used verbal communication skills to interact with customers while on deliveries. Courier
DoorDash
Jun 2017 - Present (6 years 2 months)
• Verify accepted orders to determine details of pick-up and delivery.
• Drive vehicle to the restaurant to pick up accepted orders.
• Call customers to clear any confusions regarding quantities, or preferences.
• Ensure that food orders are expedited by following up properly.
• Check packed orders to ensure accuracy.
• Inspect containers to ensure that they are presentable.
• Ensure that product handling and safety procedures were adhered to during delivery.
• Place food orders in proper bags or cabins to ensure their freshness. Daryl Baez - page 1
• Deliver to customers’ homes or offices, ensuring delivery within designated timelines.
• Contact Support center to provide them with information when problem is encountered.
• Handle complaints such as cold food, or late deliveries by following company policies.
• Ensure that assigned vehicles are cleaned and maintained on a regular basis.
• Oversee multiple orders to ensure that they are delivered to the right addresses. Volunteer
Creative Society
Sep 1975 - Present (47 years 11 months)
Building the Future Today
Volunteer
Creative Society Format
Sep 1975 - Present (47 years 11 months)
Crowdstaffing, Zenith Talent Corporation (Onsite at Ricoh) Ricoh USA, Inc.
Feb 2023 - Mar 2023 (2 months)
Diagnosing and resolving printer hardware and software issues. Installing and configuring printers and related devices such as scanners and copiers. Conducting routine maintenance on printers to ensure optimal performance and minimize downtime. Replacing defective parts and performing repairs on printers as needed. Testing and calibrating printers to ensure they meet manufacturer specifications and produce high- quality prints.
Keeping accurate records of service calls, repairs, and maintenance performed on printers. Communicating with clients to understand their needs and provide excellent customer service. Providing training and support to end-users on how to operate and maintain their printers. Staying up-to-date with new technologies and trends in the printer industry to provide the best possible service.
Working independently or as part of a team to meet service goals and deadlines. Seasonal Personal Vehicle Driver
UPS
Nov 2022 - Jan 2023 (3 months)
Meet with assigned delivery driver in order to receive route packages for delivery. Organize and load my personal vehicle according to streets on the route. Use mobile delivery device to log all deliveries.
Ability to carry heavy packages up to 70 pounds.
Obey traffic rules while on delivery.
Provide friendly customer service when engaging with recipients of packages. Supply Technician
Bevi
Jun 2022 - Aug 2022 (3 months)
Daryl Baez - page 2
* Responsible for servicing water machines with consumable products including flavorings and CO2 tanks.
* Responsible for interacting with costumers prior to and at end of service to give details of the service performed.
* Responsible for noting any defects and reporting them to a team of remote engineers for debugging and fixing.
Recruiting Clerk
U.S. Census Bureau
Jan 2020 - Jul 2020 (7 months)
In charge of performing administrative and clerical tasks in the office environment, to support various functions, including payroll, personnel, recruiting field operations and support functions. Answering and making calls to provide assistance and costumer service. Maintaining paper and electronic files and administrative records. Use of automated systems to complete work, including operations control systems, personnel and payroll systems and other software. Suplemental Instruction Leader
Middlesex Community College
Aug 2014 - May 2017 (2 years 10 months)
Attended and actively participated in course lectures for traditionally challenging subjects Collaborated with course instructors to align supplemental instruction with course objectives Facilitated engaging and interactive group study sessions multiple times per week Developed supplemental materials, including study guides and practice problems, to reinforce key concepts
Encouraged active learning and peer collaboration during study sessions Monitored student progress and adapted study sessions to address identified challenges Served as a role model and mentor for students, offering guidance on academic skills and strategies Participated in ongoing SI training, professional development, and team meetings to continuously improve skills
Shipping and Receiving Specialist
Tyco
May 2005 - Sep 2005 (5 months)
Responsible for shipping and receiving and inventory management. Line Cook
Chili's
Jan 1998 - Jan 1999 (1 year 1 month)
Line cook responsible for prepping, cooking and plating high volume restaurant orders Education
Middlesex Community College
Computer Programming
2013 - 2016
Daryl Baez - page 3
Licenses & Certifications
Certificate of Completion: JavaScript Fundamentals - Sololearn 102*-*******
Certificate of Completion: HTML Fundamentals Tutorial - Sololearn 101*-*******
Certificate of Completion: C++ Course - Sololearn
Programming for Everybody (Getting Started with Python) - Coursera HRPMDS3K4J37
Cerificate of Completion: JavaScript Tutorial - Sololearn 102*-*******
Python Data Structures PY4E Specialization - Coursera HH2S9EZH2W28
Python Data Structures - Coursera
HH2S9EZH2W28
Using Python to Access Web Data - Coursera
G6MA63RFNHWD
Technical Support Fundamentals - Google Career Certificates WMSXVGKMBX4M
The Bits and Bytes of Computer Networking - Google Career Certificates V8R8KVWD2MNB
Operating Systems and You: Becoming a Power User - Google Career Certificates SUUA4JZ4LRWN
Skills
Information Technology • Management • Cooking • Voice over IP (VoIP) • Inventory Management • Shipping & Receiving • Office Administration • Problem Solving • Microsoft PowerPoint • Microsoft Outlook
Daryl Baez - page 4
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