Insurance Operations Assistant Resume Title
Resume:
Emily Homes, Subdivision,
Tres De Mayo, Digos
City,Davao del Sur,
Philippines
*************@*****.***
Aspire Insurance Group I 2025-2026
Insurance Virtual Assistant
*Process claims, policy servicing, endorsement
and client communications.
* Generate quotes through EZLynx rater and
insurance platforms.
*Prepare insurance documents, including
certificates of insurance, cancellation requests,
and application forms.
Freelance Data Entry
SSO Company 2021-2022
Managing data bases
Inputting information
Generating reports
Setting schedule
Customer Service Representative 2022-2023
Assisted customer through phone, emails, and live
chat, handling an average of 50 inquiries per day
with 90% satisfaction rating
Commended for problem solving skills
SKILLS
TELEPHONE AND EMAIL ETIQUETTE
ACCURATE DATA ENTRY
CUSTOMER SERVICE
MICROSOFT TEAMS
GOOGLE WORKPLACE
DIGITAL FLUENCY
ADMINISTRATION AND DOCUMENTATION
Davao Del Sur State College
Bachelor of Technology and Livelihood
Education, 2025
CLASS MAYOR
DEANS LISTER
MEMBER, SOCIETY OF HOME ECONOMICS
MEMBER, INSTITUTE OF EDUCATION
Lower Bala National High School
Graduated Class of 2021
CLASS SECRETARY
Student Council Representative
Member of the Project Team
WORK EXPERIENCE
EDUCATION HISTORY
PERSONAL PROFILE
I am an experienced Insurance Operations Assistant with over two years of expertise in Personal Lines Insurance and more than four years in BPO customer service. My background includes client and carrier communication, policy servicing, quoting, and
document preparation. I am skilled in managing
insurance processes efficiently while maintaining
accuracy, strong attention to detail, and high-quality customer support.
LEAH MAE
CONTACT ME AT
RAMOS
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