ERP & Scrum Master - Multi-Site Integrations Leader

Brandon Freeman

Charlotte, NC 252-***-**** ********@*****.*** linkedin.com/in/brandon-freeman1 PROFESSIONAL SUMMARY

ERP Business Analyst & Scrum Master with 4+ years of experience in enterprise system implementations, multi-site ERP integrations, data mapping/migration initiatives, and large-scale digital transformation projects. Strong background in manufacturing, supply chain, and construction technology environments. Known for translating complex operational workflows into actionable requirements, optimizing cross-functional processes, and driving successful ERP deployments across distributed teams. Skilled in Agile delivery, functional documentation, system configuration support, and stakeholder engagement across time zones.

CORE SKILLS

• ERP Implementation (Oracle Fusion, WMS, Procore Integrations, Middleware)

• Data Mapping, Data Migration, Reconciliation & Validation

• Process Documentation (Current/Future State Workflows, SOPs, BRDs, DOUs)

• Agile & Scrum (Ceremony Facilitation, Backlog Grooming, Velocity Tracking)

• System Integrations (API, XML, CXML, ETL Concepts, SSO)

• Manufacturing, Supply Chain & Distribution Processes

• Stakeholder Collaboration Across Multi-Site Operations

• Tools: Jira, Azure DevOps, Postman, SQL, AWS, FTP, Visual Paradigm PROFESSIONAL EXPERIENCE

Senior Business Analyst / Scrum Master

INRS Enterprises LLC – Phoenix, AZ April 2024 – Present

• Led requirements gathering, documentation, and workflow design for large-scale ERP and integration enhancements across construction, financial, and supply chain systems.

• Directed cross-functional Scrum ceremonies daily standups, sprint planning, retrospectives ensuring alignment between engineering, QA, and client stakeholders.

• Produced detailed DOUs, functional specs, data mapping guides, and acceptance criteria to support integrations between ERPs and downstream platforms.

• Coordinated complex system changes across multiple client environments, ensuring consistency of data flows, validations, and operational processes.

• Worked closely with developers and technical architects to translate business needs into precise user stories and configuration requirements.

• Supported data-driven initiatives, including record cleanup projects, workflow reorganizations, and cross-system reconciliation efforts. Sr. Technical Business Analyst – Oracle Fusion ERP Implementation Prescient Co. LLC – Arvada, CO Sept 2022 – Nov 2023

• Led the implementation and rollout of Oracle Fusion SCM, WMS, and iSupplier across manufacturing and distribution operations.

• Managed data mapping and migration activities for supply chain, inventory, receiving, shipping, and warehouse processes.

• Documented manufacturing workflows and designed future-state processes to support ERP standardization across multiple plants.

• Integrated middleware (JustTransform) to connect Oracle Fusion with Procore via APIs, ensuring seamless real-time data flow.

• Directed test case creation, UAT execution, training, and go-live readiness for multi-site ERP adoption.

• Supported the Procure-to-Pay lifecycle, logistics operations, and end-to-end supply chain visibility improvements.

• Collaborated across geographically distributed teams to align configuration, integration, and cutover planning.

Technical Support Analyst (Level III & II)

Jaggaer (SciQuest) – Morrisville, NC 2014 – 2022

• Served as the technical SME for ERP-related integrations, SSO, APIs, and XML/CXML workflows for global procurement clients.

• Supported implementation cutovers, onboarding, and process documentation for new enterprise customers.

• Configured punchout catalogs, purchase order workflows, and system integrations.

• Authored 50+ SOPs, user guides, and technical workflow documents; trained new analysts and implementation staff.

Application Support Specialist – Clairvia Platform Cerner – Durham, NC 2013 – 2014

• Consulted hospital clients on operational workflows, performance optimization, and KPI configuration.

• Authored knowledge base documentation and supported system troubleshooting across distributed care teams.

Sr. Technical Support Specialist

Credit Suisse – Morrisville, NC 2010 – 2012

• Delivered Tier 2/3 global application support with a 95%+ resolution rate under strict SLAs.

• Specialized in resolving enterprise directory, identity management, and security integration issues.

EDUCATION

Diploma, Computer & Information Science

ECPI College of Technology – Raleigh, NC

TECHNICAL SKILLS

Oracle Fusion Procore JustTransform Postman MS SQL Server XML/CXML API Integrations Jira Azure DevOps AWS FTP Agile/Scrum SDLC Warehouse Mgt Systems Distribution Workflows

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