Felicia Keshane
Edmonton, AB T*W *R* 780-***-**** **********@*****.***
Professional Summary
Detail-oriented and reliable administrative professional with over 6 years of supervisory and financial handling experience. Strong background in data entry, accounting support, customer service, and office administration. Proficient in Microsoft Office and QuickBooks with excellent communication and organizational skills. Seeking full-time employment in the City of Edmonton.
Core Skills
Data Entry & Electronic Filing
Accounts Support & Cash Handling
Microsoft Word, Excel, Outlook, PowerPoint
QuickBooks & JDE Accounting Software
Customer Service & Complaint Resolution
Supervisory Experience
Strong Attention to Detail
Teamwork & Independent Work
Security & Safety Compliance
Certifications:
Security Guard First Aid/CPR Food Handling Proserve WHMIS Class 5 Driver’s License
Professional Experience
Data Entry Clerk/ Nuna Logistics – Edmonton, AB/ Sept 2021 – Mar 2025
Audited billing rates and balanced labour/equipment hours
Managed electronic filing and data accuracy
Assisted with accounting entries in JDE software
Communicated with executives and team members
Supervisor / Cashier/ Gaming Centre – Manitoba
Supervised staff and daily operations
Managed large cash transactions and ATM stocking
Prepared deposits and journal entries in QuickBooks
Handled inventory ordering and customer service
Administrative Clerk/ Birch River Municipality – Manitoba
Processed land tax payments using Muniware
Managed mail, filing systems, and deposits
Responded to customer inquiries and complaints
Maintained Excel tracking records
Additional Experience
Front Desk Clerk – Accounting Office
Prep Cook / Server – Restaurant
Housekeeper – Motel
Education
Business Administration Certificate – University College of the North (2016) QuickBooks Training (2018)
High School Diploma (2015)
References are Available upon request