SUMMARY
EDUCATION PROFESSIONAL EXPERIENCE
SKILLS
Brooklyn NY, 11206
******.*******@*****.***
THALIA REYES 929-***-****
Highly motivated experienced cocktail waitress over 6 years of experience in high volume bars and restaurants. Extraordinary customer service skills and a motivated attitude. Knowledgeable about drink combinations and committed to serving with a smile! Dedicated to creating a welcoming atmosphere while providing customers with a warm and welcoming environment. Eager to collaborate and Seeking to contribute to your team! Event Staffing by Nancy 2018 - Present
Proficient in crafting a variety of cocktails and mixed drinks. Knowledge of wine, beer, and spirits, including proper serving techniques. Ability to manage a busy bar, handle multiple drink orders, and serve efficiently under pressure.
Ensuring the presentation of food is visually appealing and appropriate for the event’s style.
Havana Dreams 2016 - 2020
Greet customers and take orders for drinks and cut cigars in a friendly and timely manner
Prepare and serve wine, beer, and other beverages
Manage high-volume sections while maintaining excellent customer service
Handle cash and credit card transactions accurately using the POS system Upsell premium cigars and wines to maximize revenue. Ensure cleanliness and organization of service areas. Associates Degree
2016 – 2018
High School Diploma
2012 - 2016
Strong organizational and time-
management skills
Exceptional communication and
interpersonal skills
Ability to work independently and as part
of a team
Detail-oriented and able to handle
multiple tasks simultaneously
Cash handling and POS system
proficiency
Ability to work efficiently in high-volume
environments
ATAP & TIP Certified
Bilingual - Spanish
Bartender / Server
Bartender
Borough of Manhattan Community College
Queens Vocational and Technical High
School
Waitress
Psaraki 2025 - Present
Provide attentive, friendly, and efficient service to guests in a high volume Mediterranean restaurant.
Take and deliver orders accurately while ensuring dietary and allergy requests are met.
Maintain strong knowledge of menu items, wine pairings, and daily specials to enhance guest experience.
Process payments, manage POS system transactions, and handle customer inquiries with professionalism.
Contribute to a welcoming, clean, and organized dining environment in line with Psaraki’s service standards.