Customer Service & Data Entry Specialist with MS Office Proficiency

TELITHA SHULL

**** **** ***** ****. ******** SPRINGS, NC 28612

Phone: 828-***-****

Email: ************@*****.***

Objective

Would love to have a career path in customer service working my way to work in Human Resources one day

Ability Summary

I am very organized

I have 3 years experience in Microsoft Excel

I have 3 years experience in Microsoft Word

I have 1 year experience in one note

I have 10 plus years experience in customer service I have had de-escalation training

I have 3 years of data entry experience

Employment History

06/2022 - 10/2022 Data Entry Clerk

Catawba Valley staffing, Hickory, NC

Answer inbound call and file claims on extended warranty for furniture damages 07/2021 - 03/2022 Customer Service Associate Spinners arcade, Hickory, NC

Put money on customers game accounts and cash them out 09/2020 - 05/2021 Customer Service Associate/sales associate Night secrets, Hickory, NC

Assist customers with their questions and provide information about the products and cash out the customers purchase

11/2018 - 04/2020 Packing and Wrapping Supervisor

ZWZ Bearings, Newton, NC

Enter orders into spreadsheet and do paperwork for each order and for the BOL and enter inventory in the computer

Education History

General High School

Curriculum

High School Diploma

Stratford career institute,

Conversion Record

Occupational Licenses, Certificates and Training

Honors & Activities

Have received several kudos calls from my last job Additional Information

Detailed References

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