Operations Leader and Logistics Specialist
Resume:
Christopher Casey
Bolingbrook, IL *****
***********@*****.***
Professional Summary
Wanting to grow within the company using the leadership and expertise I have learned thus far. I am sure my experience can be an asset and my creative thinking can be utilized to look at problems at all angles. Authorized to work in the US for any employer
Work Experience
Area Manager
Amazon.com-Chicago, IL
August 2021 to April 2022
Working with OTR and UTR to assure OTD of packages during load out. Managing a team of more than 40+ temp and blue badge employees. Making sure we set our employees up for success so we can give the customers a positive experience by properly sorting and loading out their packages. Making sure to keep an eye on datalytic to not only make our numbers but to look for ways to improve them by frugality and efficiency.
Supervisor: Lindsey Newell
Field Quality Assurance Specialist
Amazon.com-West Chicago, IL
May 2020 to August 2021
Working with RQA and OTR team to validate and assure timely delivery of packages from our delivery stations. Working with property managers to break down barriers in the delivery of customer packages. Creating visual maps for hard to access areas such as college campuses and extensive properties. Making sure to not only set up our drivers for success but assuring our customer experience is nothing less than excellent.
Supervisor: Jonathon Lidsky, ******@******.***
Learning/PIT Trainer
Amazon AMXL-Waukegan, IL
October 2018 to May 2020
looking to learn more and expand upon the duties I fulfill on a daily basis. Wanting to grow within the company using the leadership and expertise I have learned thus far. I am sure my experience can be an asset and my creative thinking can be utilized to look at problems at all angles. Learning/PIT Trainer
October 2018 to present
Work: Working in the Learning department to coordinate training materials both classroom and practical usage, training ambassadors to successfully train Associates to do their specific functions, making sure that training meets amazon standards setting up all associates for success, making sure we are keeping current with all documentation through audits and accurate record keeping. Creating new training content to convey the information needed to set our Associates and Management up for success. Always looking for the most efficient and safest way for all associates to facilitate their roles in the FC. Supervisor: Tou Lor
Fulfillment Associate
Amazon-Waukegan, IL
September 2017 to October 2018
Work: Outbound as a FC Picker. Helping my team with whatever needs I can fulfill. Trained on PIT: side rider, reach truck, and counter balance
Indirect Roles: OB Problem Solve, Learning Ambassador, and PIT Ambassador Supervisor: Best, John
Customer Service Representative
Pet Supplies Plus
September 2010 to February 2012
Work: Team Lead of Pets department. Managed my department which included inventory, ordering, maintenance, educating customers on the product, customer support and cashiering. Other skills and experience
I have also worked for staffing agencies in the past which has given me a vast base of basic workplace skills including: general office, mail room, light assembly, shipping and receiving, and retail CSR Education
media arts and animation (None)
IL Institute of Art-Schaumburg, IL
2000
High school diploma or GED
Skills
• Data analytics
• Conflict management
• Team Building
• Time Management
• Filing
• English
• Training & Development
• training
• Management
• Customer service
• Leadership
• Shipping & Receiving
• Mentoring
• Project management
• Selenium
• Recruiting
• SASS
• Curriculum Development
• Warehouse Experience
• Driving
• Excel
• Supervising experience
• Sales
• SAP
• Microsoft Office
• Negotiation
• Counterintelligence
• Microsoft Excel
• Microsoft Outlook
• Employee Orientation
• Windows
• Forklift Operator
• Inventory
Additional Information
I was away from work first to help my mother with her health and relocation from AZ to IL. She was recovering from cancer and needed help with daily activities. During my time away I also had developed mobility issues. However, this is why I am seeking a stay at home job.
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