Power Apps Developer with Enterprise Governance Expertise

SONIA ES WOOLF 540-***-****

*** *. ****** ***** *********@*****.***

MINERAL, VA 23118

QUALIFICATION SUMMARY

Dynamic, results-driven professional with a strong record of delivering measurable business impact. Brings extensive expertise in project management, knowledge management, quality assurance, and the design and implementation of scalable business processes. Proven ability to enhance client experience, reduce operational costs, and elevate organizational capability through thoughtful systems, structure, and continuous improvement. Recognized for exceptional leadership, high-touch customer service, and driving process reengineering efforts that strengthen performance, efficiency, and cross-functional alignment. CORE COMPETENCIES

• Power Platform, Teams, SharePoint Administration

• Program/Project Management

• Team Leadership

• Business Analysis

• Process Improvement and Implementation

• Organizational Effectiveness and Efficiency

• Configuration Management

• SharePoint Development/Administration

• Web Design and Development

• Customer Service

• E-Learning Design and Development

• Personnel Policies and Procedures

• Workflow Management

• IT improvement and automation

PROFESSIONAL EXPERIENCE

TREX COMPANY, INC.

Power Platform Developer (December 2021 – February 2026) During my tenure at Trex, I served as both a Business Analyst and Project Manager, partnering with multiple lines of business across corporate and manufacturing environments. I led end-to-end project delivery — from requirements gathering and process mapping to solution design, implementation, and adoption — ensuring every initiative aligned with operational needs and long-term business goals. I designed and delivered several high-impact automations and custom applications, including a company-wide awards system, a receiving and materials intake solution, and an accounts payable automation that significantly reduced manual workload and improved accuracy. I also architected and launched the Trex company intranet, creating a centralized, intuitive hub for communication, resources, and organizational knowledge. In addition to project leadership, I served as a Teams and SharePoint administrator, providing governance, support, and strategic guidance to strengthen collaboration and maintain consistent digital standards across the enterprise. My work enabled teams to modernize processes, streamline communication, and adopt scalable, secure tools that improved productivity company-wide.

THE NATIONAL LAB OF THE ROCKIES

Power Platform Developer, Team Lead (January 2024 – February 2026) At the National Lab of the Rockies, I served as both a Business Analyst and Project Manager, partnering with scientific, operational, and administrative teams to modernize processes and strengthen the organization’s digital ecosystem. I supported multiple lines of business by translating complex requirements into scalable solutions and leading projects from discovery through deployment and adoption.

As an administrator for the Power Platform, SharePoint, and Microsoft Teams, I provided governance, support, and strategic direction to ensure secure, efficient, and compliant collaboration across the lab. I also delivered quarterly presentations on citizen development, empowering staff to safely and confidently build their own low-code solutions within established governance frameworks.

I designed and developed a wide range of custom applications and automations, including an events registration system, a conference scheduling platform, a task-tracking solution, and numerous other tools that streamlined workflows, reduced manual effort, and improved operational visibility. These solutions supported both scientific and administrative functions, enabling teams to work more efficiently and focus on mission-critical work. MANTECH

USMC, PfM LCES

SharePoint Administrator/Developer (March 2018 – July 2021) Excellent knowledge and understanding of technical capabilities available in the SharePoint 2013. Excellent knowledge and understanding for gathering new requirements and fulfilling requirements through Business Design, Technical Design, User Acceptance, Training and Deployment.

- As a team of one, it was required of me to do my own project management and business analysis utilizing a modifed SDLC process. This included managing all aspects from Requirements Gathering, Design, Development, Training into Production.

- Created several tools including: The Production Support Request Tool, Publication Internal Feedback Tool, SOW Tracker, DON Tasker Tracker, Conference Room Scheduler, Training Registration Tool, DON Tasker Tracker and several other trackers and forms for finance. Created several dashboards using Google charts, including a geochart to monitor trucks in different parts of the world.

- Continued development and enhancement of current tools including: Document Routing, Travel Authorization and Trip Report Tool and the Morning Report Tool.

- Continue to provide training and support to the Command. LEIDOS

USMC, G6 VIPER

SharePoint Developer (November 2021 – March 2022)

Excellent knowledge and understanding of technical capabilities available in SharePoint 2013 and SharePoint Online. Prepped tools for migration to SharePoint Online. This required updating flows in Power Automate and making sure all coded tools have proper links and functionality in the test environment before migrating the tool over.

- Assigned projects to manage that included development, training and production. Projects pertained to the update of tools, sites or pages from Classic 2013 SP to Modern SPO.

- Updated several tools to Power Automate including: Desk Reservation (Canvas App), Document Review

(approvals), FAQ with promotional capabilities and reminders, and Daily Employee Status tool (in/out board). LUMBEE TRIBE, LLC

USMC, PEO LS

SharePoint Administrator/Developer (March 2018 – October 2021) Excellent knowledge and understanding of technical capabilities available in SharePoint 2013 and SharePoint Online. Excellent knowledge and understanding for gathering new requirements and fulfilling requirements through Business Design, Technical Design, User Acceptance, Training and Deployment.

- As a team of one, all projects for new tools went through a modified SDLC process that went from Requirements gathering, Design, Development, Training, Testing and Productions. Projects included handling migration from SP 2013 to SP Online, BEAST data tool using Power BI, Teams roll out and new SharePoint Centre of Excellence.

- Drafted training material for SharePoint online that included videos, manuals, and quick reference guides.

- Continued development and enhancement of current tools utilizing the Power Platform, including: Document Routing, Travel Authorization and Trip Report Tool and the Morning Report Tool.

- Continue to provide training and support to the Command. DDG, INC.

USMC, PEO LS PM MHTV

SharePoint Administrator/Developer (June 2017 – March 2018) Excellent knowledge and understanding of technical capabilities available in the SharePoint 2013. Excellent knowledge and understanding for gathering new requirements and fulfilling requirements through Business Design, Technical Design, User Acceptance, Training and Deployment.

- Re-architected the current site collection architecture along with going from a folder structure to a linear structure, thus improving the search capability for the program. This includes the rearchitecture of all site collections and moving all archived data into a desiginated location.

- Developed and conducted training for SharePoint 2013 to all in the program both civilian, active duty and contractor.

- Designed and developed the Change Request Tool, Document Routing and Feedback tool, the Annual Block Training Library, Combined Action Item Tasker, and the Travel Authorization and Trip Report Tool. RGS INC.

NAVSEA, SEA10 Office

Senior Consultant (April 2014 – June 2017)

Excellent knowledge and understanding of technical capabilities available in the SharePoint 2010. Excellent knowledge and understanding for gathering new requirements and fulfilling requirements through Business Design, Technical Design, User Acceptance, Training and Deployment.

- Designed and developed all training, both paper and computer based for SharePoint and other tools developed for NAVSEA.

- Developed marketing materials for SharePoint and other tools developed by NAVSEA.

- Designed and developed the Student Loan Reimbursal process, the Organizational Management Tool, Training Reservation System, Online Supply Closet and Awards Systems for NAVSEA.

- Designed and developed store fronts for Facilities, Workspace Management, Parking, Workforce Engagement, Workforce Management and Conference Mgmt for NAVSEA.

- Designed and developed several forms and process approvals for NAVSEA.

- Created new and maintained current content utilizing SharePoint.

- Serves as a SME for SharePoint.

- Provides guidance to automate processes using SharePoint.

- Provides guidance for governance and best practices for SharePoint use Special Assistant, DCMO

Senior Consultant (July 2013 – March 2014)

Excellent knowledge and understanding of technical capabilities available in the Department of Defense (DoD) Enterprise, including Appian Business Process Management Workflow, the Defense Knowledge Online (DKO) portal, Defense Connect Online (DCO), Sharepoint, milBook, milWiki, and milBlog. Excellent knowledge and understanding for gathering new requirements and fulfilling requirements through Business Design, Technical Design, User Acceptance, and Deployment.

- Designed and developed all training, both paper and computer based for SharePoint and other tools developed for the DCMO.

- Performed live training for SharePoint and other tools developed by the DCMO.

- Designed and developed the Correspondence Tracking Tool for the DCMO using out of the box SharePoint technologies.

- Created new and maintained current content utilizing SharePoint.

- Serves as the SME for DCMOConnect – the DCMO SharePoint installation.

- Provided guidance to automate processes using SharePoint. SAIC

IMIE/BTA/DCMO

Web 2.0/SharePoint Project Manager (April 2008 – July 2013) Excellent knowledge and understanding of technical capabilities available in the Department of Defense (DoD) Enterprise, including Appian Business Process Management Workflow, the Defense Knowledge Online (DKO) portal, Defense Connect Online (DCO), Sharepoint, milBook, milWiki, and milBlog. Excellent knowledge and understanding of the for gathering new requirements and fulfilling requirements through Business Design, Technical Design, User Acceptance, and Deployment.

- Responsibilities included:

- Serving as the Subject Matter Expert in Defense Knowledge Online (DKO), SharePoint, milBook, and milWiki for the Business Transformation Agency’s (BTA) Enterprise Planning and Investment (EP&I) Directorate.

- Providing project and technical management and support across a wide range of Web 2.0 capabilities, including those within the DoD umbrella and those outside of it.

- Delivering configuration management of DoD Enterprise technical capabilities, including DKO and milBook for the BTA.

- Serving as primary representative for the BTA and EP&I at various DKO meetings and/or conferences, including the Joint Governance Board (JGB) meetings and Program Manager for DKO and the Community Page Administrators Workshop for AKO/DKO.

- Leading document management initiatives across all divisions within EP&I, including aiding in taxonomy development and training for implementation.

- Leading design of web portal pages using all available capabilities, (ie. DreamWeaver, Flash, Photoshop) and maintaining various types of portals to facilitate online collaboration for various user groups.

- Leader in successful launch of DCMOConnect (the SharePoint portal)

- Leader in successful launch of IMIE 1.0 for EP&I which included developing portal pages in DKO, designing records management system, and training staff on use of DKO.

- Leader successful launch of IMIE 2.0 for EP&I which included developing groups in milBook, creating video presentations for the launch, creating an eLearning module for use of milBook, and aiding staff in making this a successful implementation.

- Leading successful launch of IMIE 3.0 for EP&I which includes project/product management within milBook using protocols.

- Researching new technologies and evaluating their viability for use within EP&I. If the capability proves viable it is added to the IMIE Capability pool.

- Maintaining content for all portals (milBook and DKO) which includes keeping it current and user-friendly.

- Designing, developing and delivering training and on-going support for all Web 2.0 tools used by EP&I.

- Serving as senior DKO administrator for EP&I.

TECHNICAL SKILLS

Operating Systems: Windows

Languages: HTML/PHP/CSS/JQUERY/JAVASCRIPT

Software: Microsoft Office, SharePoint 2010/2013/Online, SharePoint Designer 2010/2013, InfoPath, Power Platform, Power BI, MS Visio, SmartDraw, Adobe Creative Suite, Adobe Captivate, Crystal Reports, Microsoft Access, Microsoft Visio, Vegas Movie Studio Platinum, AVS4You Audio and Video Software, HitFilm Video Suite, Articulate, WordPress, Joomla, Drupal

EDUCATION

University

AA – Business Administration, American Intercontinental University, 2005 Community Page Administrators Workshop

Ft. Lauderdale, FL 8/18/2008-8/21/2008

Ft. Lauderdale, FL 8/17/2009-8/20/2009

Tampa, FL 8/2/2010 – 8/5/2010

SharePoint Certification Classes

Power User 8/2013

Workflow Design and Application 10/2013

20331B Core Solutions of Microsoft SharePoint Server 2013 5/2016 20332B Advanced Solutions of Microsoft SharePoint Server 2013 6/2016 Analyzing Data with Microsoft Power BI 2/2021

Microsoft Power Platform Fundamentals 3/2021

SharePoint Developer 4/2021

SharePoint Online Power User 4/2021

MS Power Platform for Admins 8/2021

Power Automate Power User 9/2021

Appian Enterprise Business Process Management

Appian Process Modeler Track 2/27/2009

Project Management Courses

Improving Project Management Skills (10 CEUs towards PMP Certification) Process Management: Applying Process Mapping to Analyze and Improve Your Operation AMA, Washington DC (10 CEUs towards PMP Certification) CLEARANCES & CERTIFICATIONS

SECRET Security Clearance renewed in November 2017. Appian Enterprise Process Model Designer, 2009

SharePoint MOS Certification, 2014

MCSA/MCSE expired 2/2022

AFFILITATIONS & AWARDS

2009 Defense Knowledge Online Platinum Award for Innovation for the Apollo 13 Project 2009 Defense Knowledge Online Gold Award for the TeleWork Portal 2010 AKO/DKO Community Page Administrators Workshop (CPAW ) Gold Award Winner for Best Overall Site – BTA Enterprise Planning and Investment Directorate Home Page 2010 AKO/DKO Community Page Administrators Workshop (CPAW ) Gold Award Winner for Best BPM Application – Acquisition/Certification Process Automation

2010 AKO/DKO Community Page Administrators Workshop (CPAW ) Gold Award Winner for Best Use of the Online Survey – “R” Process Workshop

2011 Defense Knowledge Online Best Business Process Management (BPM) Application Award for the Acquisition/ Investment Review Board (IRB) Certification Process 2011 Defense Knowledge Online Best Business Process Management (BPM) Application Award for the Army Europe Theater Awards Process

2011 Defense Knowledge Online Best myProfile Site (for my personal page) 2011 Defense Knowledge Online Best Page for the Enterprise Planning and Investment Division of the former Business Transformation Agency

2014 RGS Team Award

2017 DDG Outstanding Performance Award

2021 Gen. Brulak Award Nomination (USMC)

SKILLS

Power Platform Experience - specifically Power Apps - canvas and model driven apps, Dataverse, Power Automate and Power Pages

• Power Apps expertise across canvas and model-driven apps, including designing intuitive UIs, building scalable data models, and delivering end-to-end business solutions that integrate seamlessly with Microsoft 365 and external systems.

• Dataverse and Power Automate proficiency, creating secure, well-structured data environments and automating complex workflows that improve reliability, reduce manual work, and support enterprise-level governance.

• Power Pages development experience, building user-friendly, secure external portals that surface Dataverse data, streamline customer or partner interactions, and extend Power Platform solutions beyond internal teams. D365 Customer Service Module

• Deep experience with the Dynamics 365 Customer Service module, configuring case management, queues, routing rules, SLAs, entitlements, and knowledge management to streamline support operations and improve resolution times.

• Customization and automation across the service lifecycle, including building forms, views, business rules, and Power Automate flows that enhance agent productivity and enforce consistent processes.

• Service insights and integration expertise, leveraging Customer Service workspaces, dashboards, and Dataverse data to surface trends, optimize workloads, and connect D365 with Power Platform apps, portals, and external systems.

Role-based security configuration in Power Platform and D365

• Expert configuration of role-based security across Power Platform and D365, including security roles, field-level security, table permissions, and environment-level access that aligns with least-privilege principles.

• Design and implementation of scalable permission models, mapping Azure AD groups to app roles, model-driven app privileges, Power Pages web roles, and Dataverse table permissions to ensure consistent, maintainable access control.

• Governance-driven approach to security, auditing existing roles, identifying over-privileged access, and establishing clear patterns for environment separation, admin roles, and solution-level security to support enterprise compliance.

Working experience with solution management (managed / unmanaged), environmental variables and reusable components

• Hands-on experience managing managed and unmanaged solutions, including versioning, patching, layering, and promoting solutions across Dev, Test, UAT, and Production with clean ALM practices that reduce deployment risk.

• Strong command of environment variables and connection references, designing environment-aware solutions that avoid hard-coded values and support secure, repeatable deployments across multiple environments.

• Development of reusable components and patterns, such as component libraries, shared flows, templates, and standardized data structures that accelerate delivery, improve consistency, and support long-term maintainability.

Working knowledge of SharePoint Online architecture and security fundamentals

• Working knowledge of SharePoint Online architecture, including site collections, hubs, modern site structures, lists/libraries, metadata, and how these components interact within Microsoft 365 to support scalable information management.

• Strong grasp of SharePoint security fundamentals, configuring permissions, groups, sharing settings, and access governance in alignment with least-privilege principles and organizational compliance needs.

• Experience supporting integrated solutions, ensuring SharePoint works cleanly with Power Platform apps, flows, and Dataverse while maintaining secure, well-structured access patterns. HTML/CSS/Javascript for UI customizations

• Working knowledge of HTML, CSS, and JavaScript for UI customization, enabling tailored interfaces, responsive layouts, and polished user experiences across Power Apps, Power Pages, and integrated Microsoft 365 solutions.

• Ability to extend platform capabilities with custom scripts and styling, enhancing form behavior, improving usability, and delivering branded, accessible interfaces that go beyond out-of-the-box components.

• Experience applying web standards within governed environments, ensuring custom code is maintainable, secure, and compatible with ALM practices, solution layering, and enterprise design guidelines. Experience with Agile delivery, backlog refinement and stakeholder communication

• Experience delivering projects in Agile environments, supporting iterative planning, sprint execution, and continuous improvement to keep work predictable and outcomes aligned with business goals.

• Strong backlog refinement skills, breaking down requirements, clarifying acceptance criteria, prioritizing work with product owners, and ensuring teams always have a clear, actionable pipeline.

• Effective stakeholder communication, translating technical details into business language, setting expectations, surfacing risks early, and keeping cross-functional partners aligned throughout the delivery lifecycle. Working knowledge of solution architecture, data modeling and performant querying, Azure functions and API integration

• Working knowledge of solution architecture and data modeling, designing structured, scalable schemas and aligning components across Power Platform, D365, and supporting services to ensure clean relationships and maintainable solutions.

• Experience with performant querying and data access patterns, optimizing filters, views, and API calls to improve load times, reduce overhead, and support responsive user experiences in both model-driven and canvas apps.

• Hands-on experience with Azure Functions and API integrations, extending platform capabilities with serverless logic, secure endpoints, and custom connectors that integrate external systems into Power Platform solutions.

Working knowledge of custom components, reusability patterns and custom connectors

• Working knowledge of custom components and component libraries, creating standardized UI elements, logic blocks, and reusable controls that accelerate development and ensure consistency across multiple apps and environments.

• Experience designing reusability patterns, including shared data structures, template screens, modular flows, and solution-level assets that reduce duplication and support long-term maintainability.

• Hands-on experience with custom connectors, securely integrating external APIs, defining actions and triggers, and extending Power Platform capabilities with governed, reusable integration endpoints. Experience implementing accessibility compliance (Section 508/WCAG)

• Implemented Section 508/WCAG 2.1 AA standards across digital content and applications by conducting accessibility reviews, remediating issues, and ensuring designs met perceivable, operable, understandable, and robust criteria.

• Performed accessibility testing using tools like screen readers, color-contrast analyzers, keyboard-only navigation, and automated scanners to identify barriers and validate compliance before deployment.

• Partnered with designers, developers, and stakeholders to embed accessibility into workflows, create remediation plans, and document compliance requirements to support long-term governance and continuous improvement.

CI/CD experience (Power Platform Pipelines / Git Hub)

• Led end-to-end Power Platform Pipelines deployments across dev/test/prod, defining environment strategy, approvals, and solution promotion standards that stabilized releases and reduced manual deployment errors.

• Built and maintained GitHub-based ALM workflows for Power Apps and Power Automate, including solution export/import automation, branch management, and pull-request reviews to ensure clean, traceable version control.

• Diagnosed and remediated failing pipeline runs and GitHub actions by correcting connector credentials, resolving solution dependencies, and improving error handling—resulting in more reliable, repeatable CI/CD cycles.

Unit Testing and test automation

• Built structured unit testing frameworks for Power Apps and Power Automate, validating core logic, data transformations, and error-handling paths before solutions ever reached test or production.

• Developed automated test suites that replicated real user workflows, catching regressions early and reducing manual QA cycles across multiple environments.

• Integrated automated tests directly into CI/CD pipelines, enforcing quality gates, dependency checks, and validation steps that ensured every deployment was stable, predictable, and compliant. DevOps Tools

• Implemented DevOps toolchains across the Microsoft ecosystem, using Azure DevOps and Power Platform Pipelines to standardize solution delivery, automate deployments, and enforce governance.

• Built and maintained end-to-end ALM workflows, including version control, branching strategies, automated builds, quality gates, and release pipelines that improved reliability and reduced manual intervention.

• Leveraged DevOps monitoring and automation tools to detect failures, optimize pipeline performance, and ensure compliance, resulting in faster, more predictable releases across multiple environments. Experience with security, governance and environment strategy (DLP, role-based security, least privilege)

• Defined and enforced environment strategy across dev/test/prod, implementing DLP policies, solution isolation, and connector governance to protect data and ensure compliant app and automation development.

• Implemented role-based security and least-privilege access using Azure AD groups, environment roles, and Power Platform permissions to ensure users only had the minimum access required for their responsibilities.

• Partnered with security and compliance teams to audit environments, remediate risks, and strengthen governance, including reviewing connector usage, tightening permissions, and aligning solutions with organizational security standards.

Experience mentoring and training others

• Mentored creators, business users, and technical teams through hands-on coaching, helping them build confidence, adopt best practices, and independently deliver higher-quality work.

• Designed and delivered structured training programs, workshops, and live sessions that translated complex concepts into clear, actionable guidance tailored to each learner’s skill level.

• Provided ongoing support and feedback loops—reviewing work, troubleshooting issues, and reinforcing growth—which strengthened team capability and created a culture of continuous learning. Strong communication, problem-solving, strategy, documentation and cross-team collaboration skills

• Communicated complex technical and business concepts in clear, actionable terms, enabling stakeholders at all levels to make informed decisions and stay aligned throughout projects.

• Solved problems by breaking down ambiguity, mapping workflows, and documenting processes, requirements, and decisions so teams had a shared source of truth and could execute confidently.

• Collaborated across cross-functional groups—engineering, business, operations, and leadership—to anticipate risks, remove blockers, and build strategies that kept projects moving smoothly and transparently.

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