Warehouse Operations Leader with 20+ Years Experience
Resume:
Dante Mayo
Lewisville, USA, *****
***********@*****.***
Over 20 years of experience in warehouse operations with strong organizational and efficiency skills. Proven background in management, employee training, workflow organization, and team building. Skilled at maximizing productivity and revenue through effective operational strategies. Demonstrated ability to delegate tasks, set performance goals, and ensure compliance with safety protocols. Known for excellent customer service and a strong team-oriented mindset. Employment history
Dec 2023 – Present
Supervisor
Shiny Home Masters
Dallas, TX
Responsible for ensuring smooth operations amongst employees and operations, while managing a team of 10-15 technicians
Assist in focusing on small detail tasks that help maintain overall efficiency Wash and scrub window, glass surfaces, and frames to remove dirt, frame and smudges Use specialized tools and equipment to achieve streak free and spotless results Works efficiently and safely at various heights to clean windows in residential and commercial settings Inspect window for any damage or issues that may require attention Assist in contributing to other technicians to maintain well-functioning team As a supervisor I ensure that the details are taken care of consistently by assisting my technicians in concentrating on core responsibilities of their jobs
Trained new employees in company policies, procedures and work ethics. Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards. Delegated tasks to team members according to individual strengths. Ensured that safety protocols were always followed by all staff members. Set performance goals for staff members and helped teams meet important deadlines. Answered customer questions and made product recommendations according to needs. Monitored workflow processes to ensure accuracy and timeliness of deliverables. Organized weekly meetings with subordinates to discuss current projects, deadlines, and any other pertinent information. Jan 2021 – Oct 2023
Lead/Unloader
APL Logistics
Denver, CO
Jun 2016 – Mar 2020
Lead Dock Worker/Deliver Driver
Republic National Distributing Company
Denver, CO
May 2013 – Mar 2016
Supervisor
Technetix
Denver, CO
Received freight shipments and reconciled actual freight received against shipments, invoices, and noted discrepancies using inventory data codes.
Ensured new stock was marked, rotated, and placed into inventory, performing cycle counts and collaborating with logistics providers to ensure timely deliveries and pickups. Scanned shipping labels, checked item weights, and loaded/unloaded trucks with the team, processing an average of 100 shipments per day.
Assisted in training new employees on safe operation of warehouse machinery and tools, ensuring 100% compliance with safety protocols.
Utilized problem-solving techniques to resolve issues during the unloading process, reducing delays by 85 %. Collaborated with warehouse personnel to ensure accurate placement of inventory in designated locations. Managed daily workflow activities and assigned tasks among team members, optimizing team productivity. Drive Box Truck Load and unload packages use 26ft Box truck to deliver liquor and packages Use handheld device for routing information and customer delivery information. Driver pickup and deliver multiple orders per run- to maximize efficiency and pay
Lead role in providing both direction and encouragement for a team of dockworkers Load/unload in providing both direction and motivation for a team of dockworkers Load/unload supplies for dedicated routes
Proper use of lift gates and pallet jacks for loading and unloading Scan pallets onto the truck-safely secure pallets
Meet loading schedules on time so drivers can make the daily deliveries Also, knowledge of UPS workshop and FedEx services and ground Inspected cargo for damage or missing items reported discrepancies to supervisors. Maintained records of daily deliveries and pickups using computer systems and manual logs. Provided training for new dock workers on proper use of equipment as well as safety procedures. Occasionally provided load delivery assistance upon Location Manager directive when loads are difficult or oversized Received and organized all incoming lumber, warehouse products, commodities, and materials in a timely and efficient manner completing all verification paperwork, system receipt entries, and material distribution into the appropriate bins and storage locations/areas within the same business day Open communication with all levels regarding location challenges, solutions, and business impacts. Lead in operations of all warehouse sections, to ensure proper and accurate shipment or receiving of product Trained employees in warehouse operations and safety regulations May 2014 – May 2015
Utility Worker/Part time
Mile Hi Foods
Denver, CO
Apr 2012 – May 2014
Order Selector
Americold Logistics
Denver, CO
Jan 2006 – Apr 2013
Contract Associate
P & M
Denver, CO
Jul 2006 – Oct 2007
Receiving Associate/Team Lead Supervisor
American Furniture Warehouse
Denver, CO
Record all movements via the inventory movement tracking sheet and oversee recording on the inventory spreadsheet Knowledgeable in the operation of FedEx/UPS shipping programs Cycle counts
Trained new employees in company policies, procedures and work ethics. Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards. Delegated tasks to team members according to individual strengths. Worked closely with upper management to develop strategies for improving operational efficiency within the department. Oversaw the training of new employees on job responsibilities and expectations. Handled order selection for all products on pallets, shrink wrap, and QC' by Quality Control to make sure the product was selected for the route to be shipped to Local McDonalds Received all products scanned, tagged, and stored products Coordinated with other departments to resolve problems related to utilities. Trained new staff in operation of utilities systems and equipment. Load and unload freight using equipment in an efficient and safe manner Move product to storage areas with proper equipment Efficiently stack and store the merchandise in the appropriate area Pick orders for shipment and assemble various types of merchandise to be shipped. Set up TCP/IP addresses and devices to identify the network and host to make sure that data gets to the correct IP address Tools used voltmeter, ammeter, ohmmeter all used to find circuit measurement knowledge of digital meter and analog multimeter
Maintained up-to-date records of all contracts and related documents for easy reference. Managed supplier relationships effectively by providing clear instructions regarding expectations under the agreement. Ensured proper items in shipment received
Education
Jan 2011 – Jan 2013
Computer Electrical Engineering
ITT Tech
Denver, CO
Jan 2004
High School
Smokey Hill High School
Cherry Creek, CO
Skills
Management/Supervisor Shipping Inventory Microsoft Excel Microsoft PowerPoint Knowledge of OSHA Standards Inventory Tracking Sheet Recordings
Warehouse Operations
Forklift Certified Excellent Customer Service Team-oriented Certified on all crown lifts and shrink-wrap machines
Receiving Chemical Spills/Clean up Microsoft Word Warehouse systems Exact Software Training Safety regulations RS Scanners Outcome-oriented Delivery driver
Proper item numbers of match products in the system to have an accurate inventory Managed the unloading, sorting and storage of materials to designated areas within warehouse facility. Utilized handheld scanners to track products throughout the supply chain process. Inspected incoming goods for damage or missing items and documented findings accordingly.
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