Customer service/Order Selector

EDWARD GYABENG

*** ***** **** **, ** A*B *G* +1-647-***-**** ************@*****.***

Professional Summary

Dedicated order selector experience in customer service and inventory management. Processing expertise in accurate product handling and stock control, demonstrated through roles in leading companies. Proven track record of maintaining 100% accuracy in selections and ensuring excellent customer satisfaction. Leveraging strong problem solving skills, can effectively bridge communication between teams and clients. Committed to enhancing operational efficiency and delivering exceptional result to elevate business performance.

Work History

Order Selector/ Customer Service, ALLSEAS FISHERIES INC Executed comprehensive stock management and inventory control within the production and warehouse sectors, rigorously monitoring the flow of finished and unfinished product and orders. Delivered exceptional customer service by maintaining fully stocked store shelves and promptly addressing customer enquiries. Ensured precise product scanning, identifying inventory requirements and assisting with ordering processes. Scrutinized product lot codes, quantities, and weight prior to packaging to improve accuracy and prevent shortages, confirming weight and pricing on finished products.

Maintain orderly department areas and adhered to health and safety standards. Order Selector /Customer Service, CONCORD ALUMINUM RAILINGS Achieved 100% accurate in customers’ services by meticulously selecting the precise products, quality and quantities pertinent to customer orders.

Resolve issues effectively the warehouse team and the customers, ensuring seamless communication. Compiled detailed daily activity reports while organizing and packing products for distribution, allocation and navigation. Sustained product displays and shelf stock that align with Company standards. Demonstrated self-motivation and the ability to operate independently in a fast-paced environment. Order Selector Kin Lai Store Fixtures

Inspected boxes, cartons and packages for proper labeling. Packaged manufactured products into the correct cartons, completing the necessary paperwork, reports and quality records related with packaging tasks

Utilized digitized system for effective products tracking. Evaluated detailed statistics of each product for record keeping and subsequently followed written and verbal instruction to prioritize work and fulfil daily packaging objective.

Education

International Diploma: Business Administration and Management, 05/2013 Cambridge International College - UK Diploma: Teacher's Diploma, 08/2008 University of Cape Coast - Ghana Certificates

WHMIS certification,

First Aid/CPR/AED level A and CPR-C

Updated Criminal Report

Reference

Upon Requested

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