Ft Lauderdale FL
************@*****.***
Leigh Annette Darling
CUSTOMER SERVICE/IT/SALES
EDUCATION
Virginia Beach Public Schools
GED 2011
OBJECTIVE
As a customer service rep, my objective would be to use my
skills to be an asset to your company. I have over 10 years’ experience in the customer service/ IT field in various areas.
REFERENCES
Available upon request
FUNCTIONAL SKILLS
Assist customer
Communication
Problem-solving
Active listening
Showing Empathy
Product Knowledge
EXPERIENCE
October 2024-March 2026
Carnival Cruise Line-Customer Service/Booking Agent
June 2023-July 2024
Total Compliance Network-Customer Service Rep/Office Asst.
November 2021-June 2023
GMMI-Customer Service/Travel Insurance Agent
July 2020-May 2021
Prosper Insurance- Agent Personal Lines
STRENGTHS
Ability to listen and resolve any issue as efficiently as possible.
Focus on one call resolution when possible.
Showing empathy.
Able to guide customers through technical issues.