Operations Leader with Salon & Warehouse Expertise

Renee M. Brazelton

*** ***** **, **** #**** • Madison, AL 35757

256-***-**** • *****************@*****.***

Professional Summary

Dedicated professional with extensive experience in warehouse operations, customer service, and salon management. Recognized for strong leadership, operational efficiency, and the ability to maintain high-quality service while managing multiple responsibilities. Skilled in logistics, business operations, staff supervision, and client relations.

Core Skills

PowerPoint & Excel proficiency

Leadership & staff supervision

Deadline-driven operations & logistics

Customer service excellence

Warehouse & production operations

Small business management

Problem solving & goal execution

Inventory management & reconciliation

Professional Experience

Lead Warehouse Operations • Vision Beauty Distributors

Birmingham, AL • 2012 – Present

Supervise 20 warehouse employees and train staff in materials handling procedures.

Lead operational efficiency initiatives to improve workflow and productivity.

Ensure accuracy of shipments, maximizing sales and customer satisfaction.

Conduct shipping, receiving, and inventory control activities.

Customer Service • Salon Delivery • Warehouse Operations

Vision Beauty Distributors • Birmingham, AL • 2012 – Present

Respond to customer inquiries via phone, email, and in-person communication.

Maintain strong vendor and customer relationships while managing high-volume workloads.

Oversee order fulfillment, shipment processing, and inventory handling.

Complete monthly reconciliation of taxes, accounts receivable, and payables.

Master Hair Stylist • Freelance

AL, GA, TN, NC, FL • 2009 – Present

Provide hair styling services for celebrity, business, and high-profile clientele.

Travel for on-set, studio, and private client sessions.

Specialize in color, extensions, precision cuts, and wig placement.

Owner & Head Stylist • Alter Ego Salon

Madison, AL • 2010 – 2012

Trained, coached, and supervised salon staff in business and technical operations.

Managed salon finances, operations, and customer service.

Established performance goals and monitored daily execution.

Resolved client issues professionally while ensuring high-quality service.

Owner & Head Stylist • Cuttin’ Up Styling Salon

Huntsville, AL • 1994 – 2010

Managed full daily salon operations including client services and staff assignments.

Led hiring, training, and supervision of stylists and reception staff.

Oversaw marketing, salon design, inventory ordering, and advertising programs.

Ensured regulatory compliance, sanitation standards, and equipment maintenance.

Managed accounting, reporting, and vendor relationships.

Education

Faulkner University • Bachelor of Business Administration (3 years completed) • Huntsville, AL

Drake Technical School • Master Cosmetology License, 1991 • Huntsville, AL

J.O. Johnson High School • Diploma, 1989 • Huntsville, AL

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