Project Management, Hospitality Professional, AutoDesk Professional

Nicole Nelson-Tietz

AutoDesk Professional - Jnr. Project Manager - Draftsman -

Hospitality Professional

***************@*****.*** +264-**-***-**** / +27-72-750-**** Windhoek, Namibia Namibian Citizen / South-African Citizen Profile

I am an enthusiastic person seeking opportunities for growth in various fields. With dedication, diligence, and focus on excellence, I aim to achieve success in all my endeavors. As a conscientious worker with exceptional attention to detail, I possess adaptability and aptitude for absorbing new skills efficiently. My boundless creativity energizes me while driving continuous innovation. Moreover, I have excellent computer acumen coupled with superior time management abilities that enable me to accomplish any task within the required timeline fully. Besides being socially aware of contemporary issues affecting society's future positively, kindness is at the core of my personality that makes it easy for others' fresh perspectives or ideas to inflame passion toward actualizing shared goals. Professional Experience

03/2025 – 01/2026

Windhoek, Namibia

Global Precast Namibia (Pty) Ltd

Sales Representative

Responsible for generating sales, managing customer relationships, and supporting clients throughout the precast product supply process. This includes understanding technical specifications, preparing quotations, coordinating with production, and ensuring timely delivery of precast elements such as culverts, manholes, pipes, slabs, and other concrete products.

•Identify and develop new business opportunities within the construction and civil engineering sectors

•Maintain strong relationships with contractors, engineers, consultants, and procurement teams

•Conduct site visits to understand project requirements and recommend suitable precast solutions

•Prepare accurate quotations, BOQs, and proposals based on technical specifications

•Review drawings and work closely with the team for custom precast elements

•Coordinate with production and logistics to ensure product availability and delivery timelines

•Follow up on quotations, negotiate pricing, and close sales deals

•Provide product knowledge and technical support to clients

•Maintain up-to-date records using CRM or internal systems

•Monitor market trends, competitor pricing, and project opportunities

•Resolve customer concerns and ensure high levels of satisfaction

•Coordinate production schedules based on confirmed orders and lead times

•Communicate regularly with the production team to ensure product availability

•Plan and schedule transport for deliveries, ensuring efficient routing and cost control

•Prepare delivery notes, loading schedules, and communicate instructions to the logistics team

•Monitor stock levels of precast products and update management

•Ensure all orders are loaded, and dispatched correctly and on time

•Resolve delivery issues, delays, and customer queries promptly

•Maintain accurate documentation for deliveries, collections, and returns 10/2024 – 03//2025

Dobra, Windhoek

Premier Solutions Africa (PSA)

Product Designer and Technical Designer

Responsible for creating high-quality, visually aligned, and technically accurate designs that support the company’s projects, branding, marketing, and client deliverables. The role requires creativity, attention to detail, and the ability to transform concepts into professional designs that meet both client expectations and internal standards.

•Develop and produce creative concepts, graphics, layouts, and visual materials for digital and print use

•Create branding elements, marketing materials, presentations, proposals, and promotional content

•Ensure all designs are aligned with Premier Solutions Africa’s brand identity and client guidelines

•Revise and refine designs based on client and management feedback

•Maintain consistency across all visual materials and platforms

•Collaborate with internal teams (sales, marketing, operations) to understand project requirements

•Work with clients to gather information, clarify design needs, and ensure expectations are met

•Manage multiple projects at once while meeting deadlines and quality standards

•Prepare final design files for production, printing, or digital publishing

•Use industry-standard software (e.g., Adobe Illustrator, Photoshop, AutoCAD, CorelDRAW, Inventor etc.)

•Design presentations, reports, and documents with clean and professional layouts

•Create diagrams, infographics, visuals, and custom graphics for internal and client use

•Ensure all designs are high-resolution, scalable, and optimized for their intended application

02/2024 – 04/2024

Centurion, Gauteng

Kubu Consultancy (Pty) Ltd

Technologist, Data manipulator, Draughtsman, GIS Analyst Project Scope: Visual Surveys, Data Analysis & Content Development Airports Covered:Hosea Kutako International Airport, Eros Airport, Walvis Bay International Airport, Keetmanshoop Airport, Lüderitz Airport, Rundu Airport, Katima Mulilo Airport, Ondangwa Airport.

•Conducted visual surveys of runways across multiple national and international airports.

•Performed data manipulation, cleaning, and analysis of quantitative and qualitative datasets.

•Created and edited visual content, including maps (Google Earth Pro), charts, infographics, and technical visuals.

•Transformed complex datasets into clear, compelling visual outputs for reporting and decision-making.

•Provided visual, technical, and editorial guidance to ensure high-quality content.

•Collaborated closely with the communications team to support the development and promotion of reports, briefs, commentary, and visual data.

•Delivered work within strict deadlines in a fast-paced environment.

•Utilized AutoCAD and Google Earth Pro for mapping, layout development, and technical drawing updates.

•Managed project planning, timelines, and deliverables (Project Management). 11/2022 – 01/2024

Kathu, Northern Cape

RG Kalahari Consulting Engineers (Pty) Ltd

Civil Draftsman

•AutoCAD Proficiency: Experienced in producing accurate technical and production drawings.

•MS Office Suite: Skilled in Word, Excel, PowerPoint, and related applications.

•Technical Documentation: Ability to generate clear, informative production drawings and technical information.

•Work Quality & Delivery: Works systematically to meet deadlines and exceed client expectations.

•Organisational Skills: Excellent planning and coordination abilities.

•Workload Prioritisation: Able to manage multiple tasks effectively and work under pressure.

•Teamwork & Independence: Strong team player with excellent communication skills; capable of working independently with minimal supervision.

•Site visits and on-site supervision

•Visual runway surveys and inspections

•Construction supervision

•Visual condition inspections

•Analysis of typical as-built data

•Contracts Management

•Project Management

•Risk management

•Cost analysis

•Preparation and management of SHEQ files

•Training and experience obtained under the direct supervision of the Technical Director (C.C. Le Roux).

•Additional site-specific guidance from A. Cromhout (Resident Engineer) during the Resurfacing of Sishen Airport, Kathu.

05/2022 – 10/2022

Kathu, Northern Cape

Namakwari Lodge, Katexas Restaurant

Hospitality & Restaurant Floor Manager

•Engage with clients daily to ensure exceptional service and support.

•Build and maintain strong customer relationships to encourage repeat business.

•Respond efficiently and accurately to customer complaints and resolve issues professionally.

•Promote the brand through excellent service, community engagement, and events.

•Coordinate daily Front of House and Back of House operations.

•Oversee product quality and research new suppliers when necessary.

•Organize, manage, and supervise staff shifts.

•Ensure compliance with sanitation, health, and safety regulations.

•Conduct safety checks on equipment and ensure adherence to operational standards.

•Implement policies and protocols that ensure smooth and sustainable operations.

•Appraise staff performance and provide constructive feedback to improve productivity.

•Train new and existing employees in customer service and operational procedures.

•Provide ongoing on-the-job coaching and support.

•Interview candidates and finalize employment contracts.

•Supervise hospitality events, ensuring smooth execution and high service standards.

•Receive stock from external suppliers and capture it in the system to align with current and future sales.

•Conduct weekly stock takes and create detailed reports.

•Estimate future needs for alcohol, beverages, glassware, and cleaning products.

•Control operational costs and identify opportunities to reduce waste.

•Manage bar float, cash control, and balance voids to maintain accurate records.

•Cash up waitrons and ensure daily sales balance with system reports.

•Handle billing errors and maintain accurate financial reconciliation.

•Collaborate with finance and internal departments for smooth financial workflows.

•Strong understanding of wine service, including food-and-wine pairings.

•Ability to supervise, manage pressure, and maintain high service standards in a fast-paced environment.

02/2022 – 04/2022

Bela-Bela, Limpop

Ire De Cafe

FRLM Manager

•Oversee the opening and closing of business premises to ensure operational readiness and security.

•Conduct stocktaking of all food, beverages, and wines to maintain accurate inventory records.

•Order and manage procurement of food and beverage products to ensure smooth daily operations.

•Manage and monitor the attendance and performance of all kitchen, restaurant, and bar staff.

•Liaise with clients to address requests, complaints, and concerns, ensuring high customer satisfaction.

•Maintain timely communication with suppliers to guarantee on-time delivery of required products.

•Attend to menu development and changes, ensuring offerings meet customer preferences and business objectives.

•Organize and coordinate functions, events, and value-added services to enhance customer experience and business growth.

11/2020 – 01/2021

Umkomaas, Kwa-Zulu

Natal

Ocean View Private Lodge

Assistant Lodge Manager

Institution: Sondela

Focus Areas: Leadership, Operations, Guest Services, and Staff Management

•Leadership & Staff Management:

•Set an example for staff and provide guidance and leadership.

•Schedule and control staff leave, monitor attendance, and supervise team performance.

•Perform any reasonable duties assigned by management.

•Operational Competence:

•Use initiative, adapt to change, and implement new technology effectively.

•Ensure maximum security in all areas under control.

•Attend management meetings and contribute to internal communications.

•Follow SOPs, house rules, and operational policies.

•Ensure timely first aid and fire action when required.

•Guest Services & Experience:

•Be in constant contact with guests, enhancing their experience and handling VIP guests.

•Manage tour groups and attend to complaints professionally.

•Maintain reception and housekeeping standards.

•Promote marketing initiatives and represent the brand positively.

•Financial & Inventory Management:

•Collect revenue, cash up, and maintain accurate records.

•Conduct stock takes and maintain proper inventory control.

•Food & Kitchen Hygiene:

•Ensure kitchen hygiene and cleanliness in line with health and safety standards.

•Professional Conduct:

•Be punctual, wear full uniform according to policy, and be available to work extra hours when required.

•Follow rules, regulations, and security procedures strictly. 01/2019 – 01/2022

Bela-Bela, Limpop

Sondela Nature Reserve

Hospitality Management Student

Work Experience & Practical Training

Duration: 3 Years (Practical and Theoretical)

•Gained extensive practical and theoretical experience in hospitality management, operations, and guest services.

•Completed national and international diplomas and certificates through CATHSETA and City & Guilds.

Professional Qualifications & Certificates

•Advanced Reception Services – Level 3 & 4 (CATHSETA and City & Guilds)

•Advanced Accommodation Services – Level 3 & 4 (CATHSETA and City & Guilds)

•Advanced Food and Beverage Services – Level 3 & 4 (CATHSETA and City & Guilds)

•Higher Certificate in Assistant Chef – Level 2 (CATHSETA) Examinations & Results

•Diploma & Advanced Diploma in Reception Services – Pass

•Diploma & Advanced Diploma in Accommodation Services – Merit 08/2018 – 12/2018

Pomona, Gauteng

Weelee

Sales Representative

Used Vehicle Sales & Customer Relations

•Managed the process of putting used vehicles on auction, ensuring accurate documentation and timely listings.

•Maintained regular communication with dealerships to facilitate sales and updates.

•Built and nurtured strong relationships with customers, providing support and guidance throughout the vehicle sales process.

08/2018 – 10/2018

Edenvale, Gauteng

Definitive Edge Auto

Sales Representative

•Achieve Sales Goals: Employ various sales methods including door-to-door, cold calling, and presentations to secure sales.

•Sales Strategy & Forecasting: Develop innovative sales strategies, forecast sales, and evaluate their effectiveness.

•Customer Relationship Management: Assess customer skills and needs to build productive, long-term relationships.

•Target Achievement: Consistently meet personal and team sales targets.

•Lead Generation & Account Management: Research accounts, generate leads, and follow through on potential opportunities.

•Professional Development: Attend meetings, sales events, and trainings to stay current with industry developments.

•Reporting & Analysis: Provide management with regular reports and feedback using financial and statistical data.

•Database Management: Maintain and expand client database within assigned territory.

•Customer Service: Understand and address customer needs, ensuring satisfaction and loyalty.

•Communication Skills: Clearly explain product features, answer questions, and provide solutions.

•Flexibility & Persistence: Adapt to long hours, nights, weekends, and persist in the face of challenges to close sales.

01/2017 – 10/2018

Germiston, Gauteng

Tusquets Diaz Architects

Architectural Technologist

•Collaboration & Client Engagement: Worked closely with architects, engineers, and other building professionals to provide design solutions on construction projects.

•Project Negotiation & Briefing: Negotiated projects, assessed client and user needs, and developed the project brief.

•Design & Visualization: Prepared and presented design proposals using computer-aided design (CAD, Revit) and traditional methods. Visualized objects in 3D and produced freehand drawings.

•Project Management: Managed projects, evaluated tenders and contracts, and provided guidance on refurbishment, repair, reuse, recycling, and deconstruction of buildings.

•Site Experience: Conducted site visits and supervision to ensure compliance with design specifications and safety standards.

•Proficient in CAD software and traditional design techniques.

•Strong mathematical and analytical skills.

•Competent in planning, organization, and project management.

•Ability to work independently and collaboratively within a team.

•Problem-solving mindset with attention to detail and precision.

•Knowledge of construction science and technology.

•High levels of creativity, imagination, and architectural vision.

•Excellent eye for detail and strong artistic and design skills.

•Strong communication, leadership, and interpersonal abilities.

•Ability to work under time and budget constraints while maintaining quality. 07/2016 – 12/2016

Sandton, Gauteng

Avis Luxury Car Sales

Sales Representative

•Vehicle Presentation & Customer Engagement: Show vehicles to potential buyers, explain features, and advise on financing options and warranties.

•Test Drives & Demonstrations: Organize and oversee test drives to showcase vehicle performance and features.

•Sales & Negotiation: Negotiate vehicle sales, including trade-in values, pricing, and finance options; coordinate approvals with managers or owners.

•Financing & Customer Service: Coordinate financing through the finance department and manage after-sales services, including repairs, servicing, and vehicle cleaning.

•Post-Sale Follow-Up: Maintain customer relationships by following up after purchases to ensure satisfaction and address concerns.

•Administrative & Technical Skills: Complete sales paperwork, update stock lists, order new vehicles, and manage inventory.

•Customer-Oriented Skills: Assess customer needs, provide clear explanations of technical information, and offer accessories or additional services.

•Sales Targets & Performance: Meet and exceed personal and team sales targets consistently.

•Organizational & Technical Competence: Use spreadsheets and other tools to manage pricing, finance deals, and inventory efficiently.

•Workplace Standards: Maintain cleanliness and orderliness of the forecourt and vehicles.

06/2014 – 07/2016

Isando, Gauteng

Avis Rent-a-car

Administrator

•Managed and updated previous month files and maintained accurate records.

•Compiled daily lists for Ndot and updated them accordingly.

•Removed items from lists upon receipt and followed up on pending items.

•Communicated with stations via email regarding station-related queries.

•Followed Service Level Agreement (SLA) procedures to ensure timely processing.

•Assisted the team with invoice verification and reconciliations.

•Handled the error file, ensuring all discrepancies were resolved promptly.

•Maintained professional discipline and adhered to company policies.

•Participated in staff meetings, recommended training programs, and attended conferences to enhance professional development.

•Debtors collection and customer relationship management.

•Strong written and verbal communication skills.

•Excellent organizational, administrative, and business writing skills.

•Telecommunication and telephonic communication expertise.

•Strong soft skills: motivated, passionate, positive, and professional.

•Ability to work effectively in a team environment while taking initiative. Courses

2021

Bela-Bela Limpop

Entrepreneurs

Sondela Academy

•Starting My Business: Developed the business concept, conducted market research, and established operations.

•Managing My Business: Oversaw day-to-day operations, including staffing, finances, customer service, and supplier relations.

•Growing My Business: Implemented strategies to expand market presence, increase revenue, and enhance brand visibility.

•Demonstrated strong leadership, strategic planning, problem-solving, and decision-making skills.

•Built and maintained relationships with clients, partners, and stakeholders to drive business success.

2021

Bela-Bela, Limpopo

Professional Development & Leadership Training

Lekgotla Leadership

I Am In Charge – Lekgotla Leadership Programme

•Developed leadership, decision-making, and team management skills.

•Enhanced ability to take initiative, lead projects, and inspire teams.

•Strengthened strategic thinking, problem-solving, and professional communication skills.

2019

Bela-Bela, Limpop

Wine and Bar Service

Academy of Food & Beverage Management

•Basic Skills Programme in Wine Service – CATHSETA /Sondela Academy

•Basic Skills Programme in Bar Service – CATHSETA /Sondela Academy

•Knowledge of wine varieties, proper service techniques, and food pairings.

•Bar service fundamentals, including beverage preparation, customer service, and operational hygiene.

•Enhanced ability to provide excellent guest experiences in hospitality settings. 2019

Bela-Bela, Limpopo

ETD (Education, Training & Development)

Sondela Academy

ETD 2019 – Education, Training, and Development

•Facilitation: Skilled in facilitating learning using a variety of methodologies to meet learner needs.

•Coaching: Conducted one-on-one on-the-job training to develop staff competencies.

•Assessment: Performed outcome-based assessments to evaluate learning effectiveness and achievement of objectives.

•Developed strong training, mentoring, and evaluation skills applicable in workplace learning environments.

2020

Bela-Bela, Limpopo

ILM (Leadership & Management) Level 3

City & Guilds

ILM (Leadership and Management) – Level 3 – City & Guilds

•Developed skills in leadership, team management, and effective decision-making.

•Gained practical knowledge in planning, organizing, and supervising teams and projects.

•Strengthened communication, problem-solving, and professional management competencies.

08/2023

Kathu, Northern Cape

Autodesk AutoCAD

Modena Technologies

Autodesk AutoCAD – Basic Skills (August 2023) – Sponsored by Modena Technologies

•Gained foundational skills in computer-aided design (CAD) for architectural and engineering projects.

•Learned to create, edit, and manage technical drawings and 2D/3D models.

•Developed practical skills applicable to design, drafting, and visualization in construction and engineering projects.

02/2017

Midrand, Gauteng

Autodesk Revit

Essentials Training

Autodesk Revit – Architecture and Essentials (February 2017)

•Completed a comprehensive training course in Revit Architecture.

•Gained skills in building information modeling (BIM), 3D modeling, and architectural design.

•Learned to create, manage, and present detailed architectural projects and drawings.

•Developed practical experience in applying Revit tools to design and construction workflows.

2019

Bela-Bela, Limpopo

Basic Fire Fighting

TraumaMed EMS

Fire Marshal Training

•Trained in fire safety procedures, emergency response, and evacuation protocols.

•Gained knowledge in fire prevention, detection, and the safe use of firefighting equipment.

•Developed skills to manage workplace safety, conduct fire drills, and ensure compliance with safety regulations.

2019

Bela-Bela, Limpopo

First Aid

TraumaMed EMS

First Aid Certification

•Trained to provide immediate medical assistance in emergencies, including CPR and basic life support.

•Skilled in handling injuries, medical emergencies, and stabilizing patients until professional help arrives.

•Developed knowledge of safety protocols and emergency response procedures to ensure workplace safety.

Education

12/2023 – 01/2028

South-Africa

National Diploma

Oxbridge Academy

•N4 – N6 Building and Structural Construction

•Gained practical and theoretical knowledge in building construction techniques, materials, and structural systems.

•N4 – N6 Building and Structural Surveying

•Developed skills in site surveying, measurement, and assessment of building structures.

•N4 – N6 Building Administration

•Learned administrative, managerial, and operational aspects of construction projects.

•N4 – N6 Quantity Surveying

•Acquired expertise in cost estimation, budgeting, procurement, and financial management for construction projects.

01/2023 – 08/2023

Kathu, Nothern Cape

Project Management

Oxbridge Academy

Project Management Coursework / Assignments

•Understanding the Application of Project Management:

•Nature, purpose, and types of projects.

•Different project approaches, categories, and methodologies.

•Project management context and stakeholder identification.

•Project Planning and Scheduling:

•Project phases and life cycle, process groups, and work breakdown structures

(WBS).

•Project scheduling techniques and practical application during planning.

•Integration and time management skills for effective project delivery.

•Project Cost & Budget Management:

•Cost estimation, budgeting, and cost control.

•Project procurement management and allocation of work packages.

•Project Communication:

•Communication processes, methods, and documentation in project management.

•Importance of clear communication with stakeholders.

•Project Quality Management:

•Defining and managing quality within projects.

•Use of quality management models, tools, and techniques.

•Project Risk Management:

•Identification, analysis, and response to project risks.

•Understanding triggers, causes, and effects of risks across project phases. Project Management Skills Developed:

•Leadership, team building, motivation, and coaching.

•Decision-making, conflict management, negotiation, and influencing.

•Political and cultural awareness, trust-building, and stakeholder engagement. Assignments & Achievements:

•Project Management Assignment 1: 80%

•Project Management Assignment 2: 86%

Technical & Software Skills Related to Project Management

•Autodesk AutoCAD, Autodesk Revit, Inventor

•GIS Data, Google Earth Pro, Data Manipulation

•Microsoft Excel, PowerPoint, Word

•Computer literacy and ability to prioritize workload

•Adaptability and practical application of project management tools 01/2019 – 01/2022

Bela-Bela, Limpopo

Hospitality Management

Sondela Academy

National and International Diplomas and Certificates – CATHSETA & City & Guilds

•Advanced Reception Services – Level 3 & 4

•Advanced Accommodation Services – Level 3 & 4

•Advanced Food and Beverage Services – Level 3 & 4

•Higher Certificate in Assistant Chef – Level 2

Examination Results:

•Diploma & Advanced Diploma in Reception Services – Pass

•Diploma & Advanced Diploma in Accommodation Services – Merit

•Awarded “Best Receptionist of the Year”

Core Skills & Competencies

•Flexibility, adaptability, and cultural awareness

•Analytical thinking and problem-solving

•Attention to detail and organizational skills

•Planning, decision-making, and leadership skills

•Creativity, imagination, and initiative

•Strong communication and literacy skills

•Professional attitude, diligence, and conscientious work ethic

•Ability to work independently and collaboratively

•Enthusiasm, passion, and productivity

01/2014 – 06/2014

Edenvale, Gauteng

Autodesk Ultimate Drawing Office Practice

CAE Academy

Technical & CAD Certifications

Autodesk Professional Online Certifications – 2014

•AutoCAD – 100%

AutoDesk / Inventor Training Courses:

•AutoCAD 2D Fundamentals & Beyond the Basics

•AutoCAD 2D Advanced

•AutoCAD 3D Drawing & Modelling

•Inventor Introduction to Solid Modeling

•Inventor Advanced Part and Assembly Modeling

•Inventor Sheet Metal Design

•Inventor Routing & Harnessing

•Inventor Stress Analysis and Dynamic Simulation

Key Competencies:

•Proficient in 2D and 3D CAD design, modeling, and drafting

•Skilled in solid modeling, assemblies, sheet metal, and mechanical systems

•Competent in stress analysis and dynamic simulations for design optimization

•Strong technical visualization and problem-solving skills References

Brendan Britten, Director, Global Precast Namibia (Pty) Ltd *****@******-*******.***, +264-**-***-****

John Albrightson, Manager, Premier Solutions Africa n/a, +264-**-***-****

Dr. E Horak, Director, Kubu Constultancy

n/a, +27-83-228-****

CC Le Roux, Director, RG Kalahari Consulting Engineers n/a, +27-82-825-****

Melgard Meyer, Managing Director, Sondela Academy

n/a, +27-84-788-****

Contact this candidate