Team-Oriented Operations Leader with Hands-On Skills

Deena Johnson

Experienced leader with a relevant background in guiding teams and managing projects. Detail- oriented individual with proven ability to multitask effectively and efficiently in fast paced environments. Team player with the ability to work alone. Organized and dependable welcoming new challenges while bringing a fresh perspective and commitment for the establishments success. Focused on being productive and working diligently to navigate through daily tasks. Work history

Wrap Operator

Hostess Brands, Indianapolis, IN May 2022 - September 2025 Utility Worker/Trainer

Hostess Brands, Indianapolis, IN June 2021 - May 2022 Kit Assembler

Foxxconn, Indianapolis, IN January 2021 - April 2021 Indianapolis, IN 46219 463-***-****

*********@*****.***

Adhere to all safety regulations and procedures

Met production targets and deadlines by collaborating closely with team members. Responsible for change overs and maintaining clean work station Complete and set up line before shift in a timely manner Fast pace/ climate controlled environment

Working around food ingredients

Complete all paperwork necessary accurately and legible Operate and maintain assigned heavy machinery to produce daily product May require problem solving before calling a maintenance tech Trained new production staff members on safe and efficient production procedures and proper machine operations.

Inspected products and machines to maintain quality and efficiency. Maintained organized work area by cleaning and removing hazards. Follow safety regulations

GMPs

Follow daily procedures to perform

Keep work areas productive and operational

Fast paced environment

Work effectively as a team

Feed line and pack product on moving belt

Team Leader

ERI.Electronics Recycling Inc., Indianapolis, IN February 2020 - January 2021 Customer Assistance Specialist

Community Action of Greater Indianapolis,

Indianapolis, IN

September 2011 - August 2012

Medical Information Processor

Eli Lilly, Inc., Indianapolis, IN May 2000 - March 2002 Assessed work for errors or compliance issues and made corrections and modifications. Use scanner to scan barcodes and labels.

Count and keep track of customer orders.

Kit start and assemble keyboards and mouse for packing and send on line belt. Assembled components with minimal supervision, exceeding expected project milestones Ablity to multi task

Delegated daily tasks to team members for daily production Counted inventory by bulk and Gaylord's

Resolved and Gathered information to input into digital database Recognize discrepancies in order to input information in database to keep systems accurate and current

Quality control and assurance of products sent by customer Keep management informed of daily activities

Assisted in recruitment to build teams of top performers Work closely with shipping to coordinate movement

Data entry

Supplied team under my leadership with supplies needed for the productivity for the group Assisted customers in making payment plans with IPL/AES and Citizens Energy. Reviewed customer accounts to determine potential solutions and qualifications for program assistance.

Processed payments and set up payments options

Calculated and activated client income and accounts Informed clients of billing procedures

Adhere to state and federal regulations

Keep client files confidential and updated for potential clients and already existing clients Evaluated customers' potential needs to make appropriate recommendations. Maintained and updated databases

Offered customers a safe place to find resolutions to difficulties and hardships of life Received and reviewed incoming documents and materials Used problem-solving and issue-resolution skills to promptly and successfully address problems Entered clinical trial information into database

Scanned documents for system data entry

Education

Certificate in Business Math And Communications September 1992 PSI Institute, Indianapolis, IN

Studied Business Math and Communications

10-key by Touch

Skills

Communication by email overseas

Accuracy and speed

Acknowledgement certificates received for outstanding job and Meeting deadlines Office Administration Customer Service

Call Center Long distance Operator

Maintenance Quality Assurance

Assembly Logistics

Event Planning Machining

Quality Control Heavy Equipment Operation

Supply ordering, Quality control, Trouble

shooting, Excel, Word and Microsoft, Fast

learner with ability to work well with new

databases, 10-key by touch, Data Entry and

SAP, Inspections and reviews, Ability to be

analytical, Creative

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