Office Manager & Administrator with 7+ Years Experience
Resume:
June **** – January 2025
January 2018 – October 2019
February 2017 – May 2019
DALIA ZUNIGA
Los Angeles, CA
818-***-**** • ************@*****.***
Objective
Office Manager & Administrator with 7+ years of experience supporting HVAC, service- based, and medical offices. Skilled in office operations, scheduling, patient/customer communication, invoicing, and team coordination. Reliable, detail-oriented, and highly adaptable with strong organizational and problem-solving skills. Work Experience
Office Manager / Office Administrator
Premium Air Systems
Managed daily office operations, scheduling, correspondence, and filing systems. Coordinated service calls, technicians, and office workflow. Handled customer communication, follow-ups, and issue resolution. Managed invoicing, billing, and payment tracking.
Maintained accurate records and prepared reports for management. Assisted with onboarding and training of new staff. Office Manager / Office Administrator
Diamond Heating & Air Conditioning
Oversaw office operations including scheduling and customer communication. Coordinated daily service schedules and technician assignments. Maintained organized records and office systems.
Traveling Medical Assistant
Advanced Center for Neurology & Headache
Coordinated patient appointments and front desk operations. Verified insurance and handled pre-authorizations.
Maintained patient records with accuracy and confidentiality. Receptionist / Sales Support
Polaris Home Design
Answered customer calls and assisted with inquiries. Performed receptionist duties including filing and organization. Supported sales team with documentation and follow-ups. Lab assistant
Kidney center inc
2005
2009
Tested specimens daily and sent lab requests to outside vendors. Ensured lab results were sent to the proper requesters. Maintained accurate records and performed data entry tasks. References
Upon request
Education
High School Diploma
Central High school
High school diploma
Medical Assistant
Kaplan College
Medical assistant certification
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