Warehouse & Customer Service Associate /n

HARNEET KAUR SIDHU

Email- *******************@*****.*** Phone: +1-236-***-**** British Columbia, Canada PROFESSIONAL EXPERIENCE

May 2025 – August 2025

Warehouse Associate, DB SCHENKER

DELTA, BC

• Accurately completed order processing for multiple retail stores, ensuring timely and efficient fulfillment.

• Performed pre-ticketing, labeling, and ticketing of merchandise according to client requirements.

• Maintained organized workstations and adhered to safety and quality standards in a fast-paced warehouse

environment.

• Collaborated with team members to meet daily

productivity targets and deadlines.

• Gained hands-on experience in inventory handling, order accuracy, and warehouse operations.

January 2024 – June 2024

Customer Service Representative, Amazon

Tsawwassen, BC

• Delivered efficient and courteous service, ensuring exceptional customer satisfaction by addressing queries and resolving issues promptly.

• Assisted customers in navigating systems to track orders and resolve inconsistencies, enhancing their overall experience.

• Ensured accuracy in order processing, fulfillment, and documentation, adhering to organizational policies and quality standards.

• Proactively identified and mitigated potential

challenges to ensure the timely delivery of customer orders.

• Utilized advanced tracking tools and software to monitor inventory and assist customers in finding

alternative solutions for unavailable products.

March 2024 – Sep 2024

Picker, Amazon Tsawwassen, BC

• Pick the items from shelves by using correct barcodes or serial numbers.

• Picked up heavy objects up to 20-30 Lbs. using proper lifting techniques to avoid personal injuries.

• Fulfilled orders quickly to accomplish challenging tasks.

• Selected items from bins, scanned tags with tracker and loaded into cart.

December 2023 - April 2024

Meat Cutter and Packer, Captain Meat

Warehouse Surrey, BC

• Handled and prepared meat products with precision, ensuring proper portioning and packaging.

• Maintained cleanliness and adhered to food safety regulations, ensuring hygienic handling of perishable items.

• Applied knife skills and safe handling techniques, useful in food preparation.

• Ensured proper storage and organization of food

products, maintaining freshness and quality control. February 2023 – November 2023

Front Desk Attendant, Cashier, and Kitchen

Helper, Dhesi Meat Shop Abbotsford, BC

• Greeted customers and provided friendly, efficient service.

• Assisted with food preparation, ensuring compliance with health and safety regulations.

• Managed cash transactions and operated the POS

system accurately.

• Maintained cleanliness and organization of the kitchen and customer areas.

• Followed all restaurant policies, food safety

guidelines, and hygiene standards.

EDUCATION

Lasalle College Vancouver, BC, Canada

Undergraduate Program- Associates of Arts (AOA)

• GPA: 3.7

• Completion Date: 22 December 2024

LEADERSHIP & OTHER AFFILIATIONS

Success and Innovation Vancouver, BC, Canada

Volunteer Engagement Coordinator January 2024–September 2024

• Managed digital campaigns across LinkedIn and Instagram, increasing organizational visibility and driving a 20% boost in event participation.

• Designed and distributed monthly newsletters featuring organization updates, upcoming events, and tailored resources, achieving a readership of over 500 individuals and fostering a strong sense of community.

KEY ACHIEVEMENTS

Community Engagement and Brand Awareness: Designed and implemented strategies that enhanced community engagement and increased brand awareness for organizations including Success and Innovation and Lasalle College.

CERTIFICATION

• Serving It Right Certificate ID: 3747722 (Expiry Date: April 16, 2030) AVAILABILITY: Flexible and available 7 days a week.

Contact this candidate