Behavioral Health Program Analyst
Resume:
VIRGINIA RUIZ
B E H A V I O R A L H E A L T H P R O G R A M
A N A L Y S T
CONTACT
Phone
*.*.******@*****.***
Barstow CA
92311
Address
University of California, Riverside
- 2021
Bachelor Degree of Psychology
Grade Point Average 3.3
EDUCATION
University of Phoenix - expected June
2026
Masters of Science in Clinical
Counseling
Grade Point Average 3.7
SKILLS
Ethics & Compliance Monitoring •
Auditing • Quality Assurance
LANGUAGE
Spanish
Program Oversight • Contracts •
Case Management Systems
CAREER SUMMARY
Behavioral health professional with progressive experience in ethics- driven service delivery, compliance monitoring, program operations, and case management within public and nonprofit settings. Demonstrated ability to interpret regulations, audit documentation, oversee program integrity, train and mentor staff, and translate operational workflows into standardized procedures. Adept in cross-department coordination, database systems, and documentation practices supporting County, State, and federally regulated programs.
WORK EXPERIENCE
Optimal Mind Institue 2025
PSYCHOTHERAPY STUDENT TRAINEE
Provide behavioral health services in compliance with ethical, legal, and organizational standards. Conduct DSM-5 assessments, administer standardized screening tools, maintain audit-ready documentation, and participate in clinical oversight processes. Support compliance with regulatory requirements, crisis protocols, and confidentiality standards while coordinating scheduling, documentation workflows, and SOP development.
JFHS Jun 2021 - Dec 2025
CLINICAL CASE SUPERVISOR (ABA)
Led oversight of individualized treatment programs for 15–18 clients, ensuring compliance with funding, documentation, and service delivery standards. Conducted functional assessments, monitored staff performance, reviewed case documentation, and provided ongoing training and mentorship to behavior technicians. Collaborated with families, leadership, and interdisciplinary teams to support ethical, compliant program implementation.
JFHS Jun 2024 - June 2025
CLINICAL SCHEDULING MANAGER / OPERATIONS
COORDINATOR
Managed operational systems supporting services for 200 clients and 100+ staff, including scheduling databases, intake workflows, and service authorization tracking. Identified process gaps, implemented procedural improvements, developed internal guidelines, and ensured accurate data entry and compliance with service delivery requirements. Trained staff, produced operational documentation, and coordinated with leadership to meet regulatory and performance benchmarks.
Fluent
Policy & Procedure Development •
Staff Training & Mentorship
Behavioral Health Regulations •
Eligibility • Data & Records
Management
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