Customer-Focused Driver and Team Player
Resume:
Nicole Thake
Phoenix, AZ *****
************@*****.***
Professional Summary
Good with people and details, and always looking for new ways to improve processes Provided efficient and safe services to customers, with a proven track record of extraordinary customer service
Proven track record of scheduling and maintaining a productive work environment Demonstrated strong communication skills with team members and management to ensure the best possible working environment for all employees
Conscientious, experienced driver with years of experience providing safe and reliable transportation services
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Driver/ Software Tester
Waymo Google-Mesa, AZ
February 2022 to October 2022
Managed the work of employees, increasing crew efficiency by Provided customer and was involved in training new team members each month Maintained a clean and safe work environment, resulting in a reduction in complaints filed with management and a increase in crew satisfaction
Improved equipment maintenance and safety standards by, which resulted in a reduction in maintenance costs
Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
Driver.
lift phx az-Phoenix, AZ
May 2020 to January 2022
Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of annual
Cashier/Customer Service
Circle K-Phoenix, AZ
July 2019 to October 2020
Maintained a clean and safe work environment, resulting in a reduction in complaints filed with management and a increase in crew satisfaction
Provided customer service and was involved in training new team members each month O Ring
I.C. Medical-Phoenix, AZ
June 2018 to November 2019
Improved equipment maintenance and safety standards by which resulted in a reduction in maintenance costs
Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
Cashier/Customer Service
Walmart-El Mirage, AZ
March 2017 to March 2018
Offered strong customer service skills, keeping customers satisfied and increasing sales by an average o annually
Maintained a clean and safe work environment, resulting in a reduction in complaints filed with management and a increase in crew satisfaction
Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
Banner Boswell hosp
Banner Boswell hospital-Sun City, AZ
August 2016 to October 2017
Eva cleaned all major surgery areas emergency room, lobbies and individual. Patient rooms. Anything that need to be. Cleaned I did it
Waymo
Education
High school diploma or GED
moon valley high school-35 ave
June 1996 to June 1996
12
Skills
• Negotiation
• Weight handling in the workplace
• Manual transmission
• POS systems
• Processing cash transactions
• Managing customer accounts
• Load & unload
• Janitorial experience
• Retail management
• Organizational skills
• Inventory control
• Delivery driver experience
• Inventory management
• E-commerce
• Microsoft Excel
• iOS
• Food management
• Floor care
• Commercial cleaning
• Zoom
• Basic math
• Surveillance
• Cash management
• Transportation safety regulations
• Improving customer support response time
• Over the road (OTR) driving routes
• Regulatory compliance
• Retail inventory assessment procedures
• Supermarket experience
• Call center experience
• Substance abuse
• Credit card payment processing
• 5G
• English
• Hospital experience
• Updating inventory records
• POS
• Computer literacy
• Food preparation
• Microsoft Word
• Active listening
• Communication skills
English
• Cleaning
• Meal preparation
• Cash handling
• Delivery driving
• Records management
• Door-to-door
• Empathy
• Computer operation
• Grocery store
• First aid
• Adhering to traffic regulations
• Inventory management systems
• Retail compliance procedures
• Productivity software
• Interpersonal skills
• Senior care
• Canvassing
• Interviewing
• Problem solving
• Outdoor work
• Safe work practices
• Driving
• Supervising experience
• Data collection
• First Aid Certification
• Customer support
• Hospitality
• Volunteer management
• City street navigation
• Working with people with disabilities
• Mac OS
• Guest services
• Cash register
• Custodial experience
• Time management
• Software testing
• Microsoft Outlook
• Quick service & fast food restaurant
• Mobile applications
• Host/hostess experience
• Typing
• Culinary experience
• Property management
• Working with people with developmental disabilities
• Delivery detail verification
• Human resources
• GPS
• Account management
• Mobile devices
• Test automation
• Gig economy work experience
• Dealership experience
• Direct support
• Housekeeping management
• Computer skills
• Communication skills
• Relationship management
• Phone etiquette
• Windows
• Moving
• Retail customer service procedures
• Department store experience
• Team management
• Teamwork
• Customer service
• Client communication
• Commercial driving
• Medical records
• Analysis skills
• Experience with individuals with cognitive disabilities
• Training & development
• Selenium
• Data entry
• Machine learning
• Software Testing
• OTR
• Retail sales
Languages
• English
Certifications and Licenses
CPR Certification
Driver's License
First Aid Certification
Non-CDL Class C
Food Handler Certification
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